Zomato Complaints & Reviews

Had a placed order through Zomato, but the order is cancelled after waiting for one hour, my entire one hour wasted, did nothing to resolve this issue, same thing happens even for next orders

Sir mera Zomato delivery ka I'd terminate gaya hai please mera ID chalu kar do Mera FE id FE1599996

Dear sir,

My self P. Santosh Kumar & My id no. FE1866582, i have registered in Zomato delivery partner app on last sunday & i have paid 600rs. After 72 hours i go to online it's shows my id was suspended due to BGV is failed. So i need My money 600rs to be Refund or otherwise Activate should be Activated. This is not fair & And there is know response from Zomato, there is no customer care also to Approach Zomato only their are Reponding from mail. So kindly sort out my issue or give me suggestion to solve my issue.

Sir mam kamlesh yadav my I'd fe1873467 profile verification pending ho raha hai 2 day se please help me

I did not receive my product which was ordered today at 8.00 pm from Wow momo which paid online. I need help with refund of my money.

My id verification pending (3-6 Ho h rs) but till 24hours completed but still process is on pending.
My ID- FE1871091 please active id

DeGood Evening Zomato team
My ID FE1866883 my all Document submitted why my profile verification is not happining my traning and persional is completed i have to pay fees last 3 days in zomato Account in 600 Rupees
Please cheak my ID And Resolve my problem and Active my ID Thanks &Regard
My Register mo no [protected]

My Zomato Id was terminated in February and all of the sudden I received notification stating that your ID is activated you can start taking deliveries, I felt very happy about that, spontaneously I opened the app and completed the first delivery and the next moment the ID was blocked back again don't know why did that happen, are playing around with people wo are really in need of doing work? and you people giving false hope to others. this is not all fair.
I still request you to activate my Account cause I want join back, I have no problem with the company but maintenance of it is not up to the mark.

Thank you,
Prashant Singh

I ordered ice cream and waffle cones from Zomato, I did not receive the waffle cones and now the company is not even paying the full refund for the items that I did not receive.
They are paying a partial amount for the items I did not receive

Order ID: [protected]

Dear sir, I would like to highlight that I placed an Order On ZOMATO vide Order Number[protected], Total Amount ₹712.70, Items : 1 x Pizza Fest Starting @ 599 (Save Upto 49%), Ordered on May 03, 2022 at 08:23 PM. The Order delivery period time was committed to be 48 min and the delivery partner of ZOMATO reached near my location but at wrong gate, and called up me. On the Third attempt, i had received his call and spoke to him for 3 min 50 seconds and made him understand that correct gate to reach my door step is just 100mtr away. however, he adamantly, refused to oblige and even on being requested to hand over the order item on gate, refused to do so and self rejected the order citing that the customer did not respond to his phone call and thus as per extent policy of ZOMATO took away full Rs 712 to his credit as compensation. This being prepaid order, the not only hard earned money had been pocketed by the delivery partner of ZOMATO but ethical wait of the satisfactory delivery for last 1 hour and so had been ended up to no avail. Here, it is to be noted that Zomato is committed to ensure delivery to door step address provided. Therefore, having reached near by the location provided does not mean to a delivery partner that he would trespass by jumping over the wall if felt convenient to delivery the order through shortest route. He is very much obliged to enter through allowable gate of a gated community and despite having been instructed so over conversation for 3 min 50 sec, it appears that he has deliberate intention to take away the order value by unfair means of self rejecting the order and submitting to ZOMATO that the customer has been unresponsive to phone. ZOmATo must refund the money to me and take necessary action on such fraudster delivery partners.

There is no cash on delivery option available on my phone for any order. It always shows cod is not available at this order but if i order the se thing from other phone it will show the cod option. I want to use my cod option kindly give me my cod option back. At first i was able to use cod but for 1 year my cod option is not working. You really need to fix that.

Sir. Madam my. Zomato id FE1867072 my name rohit kumar id is disabled profile verifictoin is pending from last 12day plzz help me plz update my account i want work to zomat

me 500reyp pay bhi kiya h help me

Dear Sir/mam my zomato id FE1867072
my name rohit kumar Profile verification pending since 3 days my please activate my Id I have work to do, so please activate my I'd as soon as possible THANK YOU

plzz help me

I ordered a pizza from zomato to my address zomato delivery boy cancelled my order and zomato debit my paid money as a cancellation charge Even though I didn't cancel the order zomato says that your mobile number is not reachable or address not reachable

I have paid 325.50 rupees for meal and amount was deducted from my bank account however the transaction is showing incomplete in Zomato..please refund the amount

Sir mera name ravinder h.sir mari id no FE1844354 ko bane aaj 11 days complete ho gaye h or sir id abhi tak verification ke liye pending padi h.abhi tak activate nahi huai h.kripya id ko jaldi se jaldi verified kare or id ko activate kare yadi koi problem h to share kare
thanks and best regards
RAVINDER
ID NO- FE1844354

My Zomato coupon section is disabled and showing "coupon code are not applicable on current order". For every order.my number is [protected].

Sif id ko kis karan se active nahi kiya ja rhal
h. aaj 10 day ho gaye h. kon se document
me kami he clear kyu nahi karte. mera
ioining bonus kon dega. 1-1 din kam ho rha
h. koi problem h to clear karo.ager active
nahi karni h to mare 500 rupes return kar
do.mujhe clear jawab do
ID NO IS - FE1844354

Sif id ko kis karan se active nahi kiya ja rhal
h. aaj 10 day ho gaye h. kon se document
me kami he clear kyu nahi karte. mera
ioining bonus kon dega. 1-1 din kam ho rha
h. koi problem h to clear karo.ager active
nahi karni h to mare 500 rupes return kar
do.mujhe clear jawab do

My ID Terminated without any wrong done by me and Zomato not responding yet. ID No. FE1751456