Zomato Complaints & Reviews

I had placed an order through Zomato for my elderly parents. My order id is [[protected]].
I paid full amount for this order. The delivery person tried calling once to confirm the location and after a long wait the app mentions order delivered although nothing was delivered!
Shocked and dismayed, tried calling the restaurant from where the order was placed and they mention the order was returned as the delivery person couldn't...

Sir meri FE1136529 hai . sir mere TL kahi moth se koy help ya spot nahi kar rahe the jis waja se mene won ko kam rating thi . tu mere TL rishi ne naam badalkar muje call kiya and muje indirect forc karne lage ki me won ko aachi rating do .
19/4/2022 ko jab mene won ko apani problem batayi ke muje koch oder pe payout me problem aa rahi hai tu meri help karne ke bajay mujse missbehave karne lage bas apani baate muje pe thop ne lage and jab me won ki galat baat ko nahi mana and won ko bola ki sir aap koy help nahi karte me aap ko rating bi wese hi dunga tu wo muje pe chilane lage and meri id tarminted kardi . sir plz meri help kare TL ek baar nahi bohout baar mere saath galat behave kiya hai is ka proof bi hai mere pass call record plz meri help kare taaki rider ka company pe vishvas baba rahe .

I ordered a biryani on April 20, 2022 at 4:33 PM
Order number [protected] from Dum Theory Uttam Nagar new delhi.

While eating the biryani i found one cockroach in the serving handi. I tried to contact the Dum theory they didn’t answer and switched off the phone after multiple attempts.
I also tried to contact Zomato however was no real time support and I had to email their team

They are suggesting to right a feedback on their app regarding the order. It’s like I have wasted my money on something which can’t be eaten.

Zomato wants us to take this as an exception. I am not sure if they eat cockroach in the name of exception. Their team is worst to help out the conusmers.

How can Zomato list such restaurants on their platform?
Aren’t they FCCI approved ?

I want to take strict action so Zomato can have a lesson

I have given a order through Zomato for a 10 yr kid. My order id is [protected]. I have paid full amount for this order. I have received a call from delivery partner that your GPS location is incorrect but we deliver the order surely. After sometimes, i received another call from Zomato that we can't deliver the order and can't initiate any refund amount. This is so much shocking for me. I haven't expect this type of cheating service from Zomato. I am a older customer of Zomato. I haven't facing this type of situation in previous. Please don't anything order from ZOMATO. This is my request for all of you.

My zomato id verfication pending please help me 24 hour after not solve my problem my zomato id is ( FE1845740 )

Zomato terminated my account without any cancellation done by me . FE1751456

My name is Tulika Lodh, I am from Assam, Biswanath district, pin-784176, P.o- Chariali. Today I ordered food from kasturi palace which is located in Ambari in Biswanath district at a distance of 5 mints from my home, the delivery boy named Lakhya abused and misbehaved with me as just I have asked him to deliver the item at my gate as he is willing to pick me my order from the road, so I just want to know after paying the delivery charges also I can't receive my order from my gate?he was already in bike he could easily cross the road and hand me the order but for this little request that I made to hand me the order at my gate he just said not to further order in Zomato and abused me very badly, so this is a humble request kindly replace this delivery boy immediately as this problem was faced by other local customer as well and please train your delivery boys before dealing with customers, we don't get items freely, we pay and eat so this type of misbehaved is intolerable 🙏

Dear sir I am vikas kamble from Wardha and I am a new joiner of Zomato and my I'd is FE1842049. and my registered no is [protected]. I also paid zomato's onboarding fees and completed all the procedure of registration and completed all training but still my id has not activate. Sir please help me to activate my id.

Hello sir/Madam
My Zomato id FE1832274 has been disabled due to profile verification process it' has been 8 days still my Zomato account is inactive.. please activate it as soon as possible thanks

Sir my id is FE1844591 sir plzz activate my id

Sir my name is ashish kumar and my register phone number is [protected] and my id is not activated yet plzz help sir

Hello sir/madam,
my name is anandan,
After paying the onboarding fees, i have finished my training online, but it's showing that profile photo is not matching with my documents and profile verification is pending, my id is FE1842381, please help me with this issue.
Thank you

I am facing issue from the last 3-4 days your restaurant accept my order and than they call to cancel. Again i order and delivery partner ask to cancel please help to resolve my query because its a big issue from my side from the last 4 days otherwise i will file a complaint

Hello sir/mam my id is FE 1813223. My id has suspended due to bgv and i can't go online I want to job in zomato so please solve my problem

I had ordered from Taco Bell through Zomato on 18th April and received an unsealed package. On the seal, it is mentioned "DO NOT CONSUME IF SEAL IS BROKEN" twice.

There were three seals on the Taco Bell bag because I've had the same issue just the day before. This time, although there were THREE seals, two were unglued and the middle one looked like someone had torn it or it got torn. Within seconds of receiving the item,...

Sir meri id hai FE1136529 bohout time se TL ki taraf se koy spot nahi mil raha tha jab. bi call karo call nahi ans karte and koy help nahi ki jab bi problem batahi tu ye aath me nahi ya me technically aesa vesa bol dete hai .aur aap jab won ki galat baat nahi maano tu bolte hai itani hi problem hai tu chod do zomoto . aesa mere saath bohout kiya gaya hai . aur jab me rating di TL ko zomoto app pe and apani problem batahi tu TL ne naam badal kar call kiya muje and fir wahi apani baat and bole ki me wose rating kam nahi do jab ki won ki aur se hamesha rider paresaan hi kiya gaya hai kabi help nahi ki kal bi jab mene meri problem batahi tu tu mere saat behash ki and jab mene won se kaha ki sir aap meri koy help nahi karte hai me aap ko rating kam dunga tu meri id hi tarmined kardi . sir rishi ye mera TL hai . sir aaj TL apani manmaani kar rahe hai and jab koy bi won ko carect karne ki ya samjane ki kosish kare tu id tarminted kar dete hai jese meri ki. aap hi batahiye fir rider kaha jaaye apani problem lekar.

Dear Sir/mam mera zomato id FE1840250 Profile verification pending me he plzz mera id activate karwa dijiya muje kam karna he THNQ YOU

DEAR SIR/ MADAM MY ZOMATO ID FE1770264 ZOMATO COMPANY NE MERI ID TERMANATE KAR DI HAI DUE TO RICH AND DROP PER MENE YE NAHI KIYA HAI OR MERI RATING BHI DIAMOND 💎 PER HAI OR TL KAH RAHE HAI KI APNE BHUT JADA ORDER DELAY KIYA HAI ISS LIYE APPKI ID TERMANATE KAR DI PLEASE MERI ID UNBLOCK KAR DO PLEASE 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏😭😭😭😭😭😭😭😭😭...⇄

Ordered biryani through zomato (order id: [protected]).
Received stored biryani as added chilli spices and heated. Don't cheat people like this by playing with people life.

I ordered food through zomato and eaten it.Ever since i am feeling dehydrated and sick.The doctor prescribed me to use some medications.

Plz help me out...