Zomato Complaints & Reviews

The refunded amount from zomato is not showing in my bank account although the zomato app says that the refund is processed, I haven't received any amount in my bank account yet nor there's any details about the refund in my bank statement. Am facing the same issue for the 3rd time on zomato.

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Address: Guntur 522004

My name Vinay kumar my Zomato account suspended due to bgv failed my I'd number;-FE1737641 I diposit 1000 I do work only one week any team leader not responding

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Website: Zomato

Rs 525 were deducted for an order of a cake, which was not delivered on 9th January. The return of money has not been done even after complaining.

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I am unable to apply any coupons for any order. For all the orders it only says cannot apply coupon for this order..
Please help . I was able to apply coupon earlier . Why it got disabled . Please enable and fix this.

Thank you,
Deepanshu

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Dear sir / mam
I'm silver Star delivery partner
I'd FE1746087 got blocked due to frequent denials .I want to tell that on that day I forget to offline my I'd and got automatic cancellations .Please unblock my I'd

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Address: Mumbai City, Maharashtra

I ordered food by 9:00 pm
Previously while ordering the app showed it will be delivered by 9:43 pm but later on it extended the time again and again . It is an insulting act as the guest were waiting I was expecting it to be delivered on time but it is ridiculous act when they cannot say the proper timing then they are blaming restaurant that food was prepared late but the delivery partner hadn’t reached the restaurant until the food was prepared
I got my order delivered at 10:06 with 17 minutes delay

Apr 4, 2022

Complaint marked as Resolved

Date April 03, 2022 at 09:00 PM Order Number- 2436360351 Delivered at Home Your order was delivered at 10:08 PM This order with Saikrupa Amritsar Kulcha was delivered Phone number 9664982XXX

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My order number is [protected]
This incident happened on:[protected]

The food ordered didn't have a seal as it can be seen in the images which means that the food could've been tampered with.

Zomato says that safety is their priority but it doesn't seem so, furthermore the customer support agent also refused to refund me which completely unfair.

I request a refund via this forum.

Apr 3, 2022

Complaint marked as Resolved

solved it by talking to them

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Address: Jaipur

Hello sir,
Me 14 Feb 2022 se Zomato me kaam kr raha hu.
Kisi karanvash me 20 March 2022 se 31 march 2022 tak ghar pe kaam hone ki vajah se kaam nhi kr paaya.
Aaj jab dekha to Naa to gig book kr paa raha hu .
Meri id no. Hai -FE1731256
Mo. No.-[protected]
Id termined option me jaane ke baad ye bata raha hai ki your account is deactivated due to bgv verified .
So plz sir help me to activate id

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Address: Surat

Dear team zomato my I'd was terminated I don't know why please check and reopen my id i request

Thanks

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Address: Ernakulam

Website: Www.zomato.com

Heloo zomato team, I'm Amal and my zomato id is -FE1808336

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I have made a payment of Rs.146 on 01.04.2022 to place an order in zomato app. Amount was deducted from my account but order was not placed. The same issue happened before also and it very disappointing. Please refund the amount at the earliest.

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Address: Guntakal

My Zomoto: FE1788083 Name : para sundara raju account no :[protected] IFSC CODE : UBIN057732, (I WILL TO CHANGE MY ACCOUNT KANDLY UPDATE THIS DETAILS) my profile verification please resolve

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I have ordered food from Zomato. But unfortunately the food in the hotel is not available, so Zomato representative called me and said there is no food your amount will be credited back. So I waited for 2 days more and there is no sign of my money which should come back.
Reference number:[protected].

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I have ordered with surendra bhojnalaya meal Aliganj Lucknow amt, 112=yesterday for someone else and order was already paid but due to some error my number was not reachable and order was cancelled via zomato but still the delivery boy delivered meal and take payment in our personal phone number.

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Between 20 to 30 March 2022 almost 2000 Rs got auto paid to Zomato from my paytm wallet even though I didn't ordered anything and even after payment I didn't received any order at my home.
This is really not acceptable how Zomato can get money from someone paytm wallet without any notification. This is hacking and it's very much serious issue.
Please take required action. I am ready to show all paytm tractions.

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I ordered domino pizza on 18.03.2022 from zomato. The order [protected] at 10 pm got accepted by an outlet in Borivali (Nirman height ) located at 5 min away and status was changed to delivered at 1 pm without delvering the pizza to me..from zomato...neither zomato note Dominoes responded till date to my order...neither they refunded my amount.

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Address: Singrauli

Sir mismatch image

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Address: [email protected]

Sir m 3-4 week se kam nhi kr raha tha fir bhi meri ID block kr di distance fraud bata kr.jab mene 3-4 week se kam hi nhi kiya h to konsa distence fraud kr diya mene. FE 827224 Mo. [protected]

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Address: [email protected]

Sir m 3-4 week se kam nhi kr raha tha fir bhi meri ID block kr di distance fraud bata kr.jab mene 3-4 week se kam hi nhi kiya h to konsa distence fraud kr diya mene

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I've placed an order on 19 March. It was somehow not delivered but Zomato hasn't credited the refund on the pretext of having prepared the food. It forgets it had a Miranda beverage bottle too.
I demand full refund because I've already told the delivery partner that receiver might not be available so that he should leave the items to the neighbour.

Zomato Complaints & Reviews

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Zomato reviews & complaints page 83

Refund is not showing in my bank account

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My account blocked suspended due to bgv failed

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Money deduction without delivery

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Coupons disabled for me

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I'd terminated regarding denials

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Delay in delivery of food which is insulting

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Food that arrived didn't have a seal which means the food could've been tampered with and Zomato refuses to refund me

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Account disabled due to bgv verified

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Surat

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Zomato id activation pending

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Amount deducted but order was not placed

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My profile verification pending my brother account remove

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Refund money not initiated

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Harassment

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My money got auto debited from paytm wallet to Zomato t

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Zomato robbed for 1780 ruppes

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Mismatch image

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Zomato Id block

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Zomato I'd block

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Refund not being credited

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