Claimed

Zomato Complaints & Reviews

1
Last updated May 18, 2024
Complaints 7786
Resolved
700
Unresolved
7086
Quick Links
Statistics
Share
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 83

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aqeel786
from Hyderabad, Andhra Pradesh
Feb 25, 2022
Report
Copy

ID Terminated FE1564063

Address:Zomato

Iam mohd Aqeel my id terminated without any reason no complaint from no dely from my side either customer or hotel delay plz open my id I want to and make more orders...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kr sujit
from Patna, Bihar
Feb 25, 2022
Mar 27, 2023
This thread was updated on Mar 27, 2023
Report
Copy

My id deactivate

Address:Patna, Bihar

Hello sir/ mam my id is deativate my id FE1189406 my id is deactivated.Plz sir activate my id. I want to work in zamto...
+1 photos
Helpful
23 other people found this review helpful
23 found this helpful
29 Comments
Report
Copy
@
@sudu
Feb 25, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
Report
Copy

Food cancel

Address:Dwarka sector 6

Order I'd -[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MegsC
Feb 24, 2022
Report
Copy

Not able to use coupon

I'm not able to get the promo code options. It shows promo codes are not applicable for this current order. Please resolve it.
Mail Id - [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sjagtap
from Pune, Maharashtra
Feb 24, 2022
Feb 24, 2022
This thread was updated on Feb 24, 2022
Report
Copy

ID BGV Block

Address:Dhankawadi, Pune Maharashtra

ID BGV Block...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
M
mansani roshan
from Hyderabad, Andhra Pradesh
Feb 24, 2022
Report
Copy

Worst customer support and only looting the customers even though they hold pro plus membership

I have recently bought the pro plus membership from Zomato. Since then minimum benefits they give have been decreasing. For example, Delivery on time or delivery free option has been disabled for me. When asked to the customer support they said they cannot make any changes to it. They do not deliver on time and now this option has been removed which is really frustrating for me. On multiple occasions when I had issues with the deliveries...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurabh\'s VLOG
Feb 24, 2022
Report
Copy

Deliver non veg product to Vegetarian

Https://twitter.com/zomatocare/status/[protected]?s=20&t=KfouJ3SODigKGFPTFwn6Gg

Please check the link
They are offering ₹600 and a meal as a compensation for delivering non veg item to a pure vegetarian family'

Manju das
[protected]
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Ghaziabad

Past 5 year Se work kar hu pls Sir mere I'd terminate ho gaye h help pls active my I'd pls help me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hydey

Zomato deducted RS 852 without authorisation from Paytm wallet.It was done in 2 saperate transaction.
Rs 616.60 and 235.50 on 23 Feb 2022 at about 7:40 PM .I raied it with Paytm and so far all I have is a complain number. I dot know who is responsible for fraud here Attaching screenshot....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Surushi
from Haridwar, Uttarakhand
Feb 22, 2022
Report
Copy

Poor quality food ordered

Website:Zomato

I ordered paneer butter masala from Punjabi tadka. I had ordered the same dish from the restaurant in the past as well. But this time it came really pathetic in quality as well as quantity. The paneer was very less in number and the gravy was extremely thin in texture. The taste was of cheap chat masala and stale. I was highly disappointed as I had called my friends over. Our party was spoiled and we had to throw the entire paneer butter...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Gurugram

Dear zomato, there is much more to say but i am sharing the wrong happenings, delivery boys are doing their jobs but getting payout in diverse form. Some like me are doing too much work but getting only money around 800 rs full day. Some are just sleeping at their homes and doing easy orders and getting 1100 rs a day. This is because of your worsed appointed corrupt team leaders only making good rate card ids for their freinds and relatives....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Feb 22, 2022
Report
Copy

Partner id

Dear team,
Make my partner id is unblock...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudhir Raman
Feb 21, 2022
Report
Copy

Zomato Did Not Deliver Food After Taking Payment From Me

Address:22 Near Prestige Showroom NN Complex Geddalahalli Sanjaynagar Main Road Bengaluru 560094
Website:www.zomato.com

I want to complain against Zomato because it did not deliver food after taking payment from me. I placed the order on February 13, 2022 at 5:57 pm for total amount Rs 96.60, the order contained 2 items. Zomato delivered one item but it did not deliver the second item. The second item is "Kerala Parotta" and it was worth Rs 26.30.

I contacted Zomato customer care multiple times for help but they are not ready to replace the...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deepak890q
from Agra, Uttar Pradesh
Feb 21, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Report
Copy

Zomato delivery partner app is disable

My id is disable due to qc document fail...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
suhena chowdhury
Feb 21, 2022
Report
Copy

Refund of Rs.659.50 not received

Website:ZOMATO

I have ordered two cups of coffee from zomato on 14th February 2022 and they have delivered a wrong item for which they have promised a refund of the amount I have paid that is Rs. 659.50. But I haven't received any kind of refund like that. When asked for the status of my refund they are asking me to check with my bank with the RRN number 30003720452045189631844. I wanna receive my refund it has been couple of days now....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi-kumar05248
Feb 21, 2022
Report
Copy

ID Reactivation

Dear Sir,
Please reactivate my zomato delivey ID, I'm work honestly,

My ID--- FE388746...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Khalil Hperekar
Feb 21, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Report
Copy

Arrogance by delivery boy

Address:Evershinenagar, maladwest

There was a delivery boy who. came to our building iLa- chapelle, A wing, 401 at 11.15 to deliver. I saw him going up. I finished my call and wanted to go up. But this boy had kept the lift door open for 5 minutes till he finished giving it and he came in the lift. I was stranded there. There is continous voice telling to close the lift door but he kept it open as he wanted to go down quickly. After he came down I told him nicely that don't...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Shree 98
Feb 20, 2022
Report
Copy

Excessive pricing

Prices are Double than actual prices in restaurant......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pawan00@
Feb 20, 2022
Report
Copy

Unauthorized transaction

On 20 Feb 2022 pm, Rs. 1486.1 were deducted from my Paytm Wallet by Zomato Media Pvt Ltd.

I did not place any order, I was not browsing any restaurant, I don't even have the Zomato app on my phone, and Zomato website was not opened on any of my devices.
This is a HIGHLY FRAUDULENT activity. Zomato should take extensive measures to prevent this, it could get far worse.
Looking forward to earliest resolution, before...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asfaqbhavna
Feb 20, 2022
Report
Copy

No promo code available

No promo code is available on my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy