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Zomato Complaints & Reviews

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Updated: Nov 26, 2025
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Zomato reviews & complaints page 83

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D
deepak manandhar
Mar 22, 2022
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Address: T134 Begampur Malviya Nagar
Website: Zomato

My zomato account has been uspended due to bgv failed what is solution of bgv plesee help me as soonas possible
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Mar 22, 2022
Updated by deepak manandhar
My zomati id number FE1232963
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    MuthuRaj123
    Mar 22, 2022
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    Sir/madam, my id is inactive for more than 7 days, profile verification is also pending for more than 7 days, I don't know what is the problem, please help me I want to work with Zomato. My Id is - ( FE1788054 ) please help me
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      K
      krishna achi
      Mar 22, 2022
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      Address: Miyapur hyderabad

      Sir
      This is krishna achi
      Id FE1724752

      Please activate my id as early as possible
      Zomato customer support has been notified about the posted complaint.
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        P
        Pawan1995
        from Jhunjhunu, Rajasthan
        Mar 21, 2022
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        Address: Vapi, Gujarat 396195

        Less Order recived pls help...
        ID :- FE1613686
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          F
          Faeez suhail
          from Delhi, Delhi
          Mar 21, 2022
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          I have taken Zomato pro membership of 3 months and with in 15 days my account is blocked I have contacted Zomato many times but they are unresponsive it is now more than a month but no update on my complaint
          I want my membership money back
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            M
            Moinnkhann
            from Mumbai, Maharashtra
            Mar 21, 2022
            Resolved
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            Resolved

            Address: Mumbai

            My fe id fe1783549 its been 3 weeks my profile isn't verified please help me to complete my verification i wanna work with zomato team 🙏 kindly resolve this issue
            +1 photos
            Mar 24, 2022
            Complaint marked as Resolved 
            As soon as I posted here my profile for verified
            Zomato customer support has been notified about the posted complaint.
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              Kasif Kashif
              from Etawah, Uttar Pradesh
              Mar 21, 2022
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              Address: Etawah 206001

              On 10th March 2022 I placed an order for Medium (serves 2 Pizzas). I received a notification that your Order would be delivered within 35 minutes but I received one and only Pizza with rotten Corns flavoured pizza within 10 minutes without any Toppings and Spices. Regards this I raised a complaint to so-called ZOMATO'S Customer Care Team to refund my money and to collect their rotten order but they were also Helpless for me then I throw the rotten cornned Pizza Into Dustbin. Then after 8 days of order Zomato asked me to send pictures of received order to them but how can I send the pictures of Fraud Order? I want My own Money back to my account that's it. I hope they will see their Complaint and refund my money if there will be PROSPERITY in their Hearts.
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              Zomato customer support has been notified about the posted complaint.
              Mar 21, 2022
              Updated by Kasif Kashif
              On 10th March 2022 I placed an order for Medium (serves 2 Pizzas). I received a notification that your Order would be delivered within 35 minutes but I received one and only Pizza with rotten Corns flavoured pizza within 10 minutes without any Toppings and Spices. Regards this I raised a complaint to so-called ZOMATO'S Customer Care Team to refund my money and to collect their rotten order but they were also Helpless for me then I throw the rotten cornned Pizza Into Dustbin. Then after 8 days of order Zomato asked me to send pictures of received order to them but how can I send the pictures of Fraud Order? I want My own Money back to my account that's it. I hope they will see their Complaint and refund my money if there will be PROSPERITY in their Hearts.
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                J
                Jitendra Chahar Jiatn
                Mar 21, 2022
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                Address: Agra sahagnj

                FE835479 sir id active kar do
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                  S
                  Sweet Krish
                  Mar 20, 2022
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                  My fe id is- 261828
                  my name is Vishal kumar. I had been working in zomato as a delivery partner for 2 years but after some time my id had terminated due to order cancellation. But its not my fault its customer fault. Please team activate my id. I want to do work in zomato.
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                    S
                    Sweet Krish
                    Mar 20, 2022
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                    Address: zomato

                    My fe id- 261828
                    i was working in zomato 2 years but after some time my id had terminated due to order cancellation. But its not my fault its customer fault. Please team activate my id. I want to do work in zomato.
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                      N
                      N kishore kumar
                      from Hyderabad, Telangana
                      Mar 20, 2022
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                      I have ordered 2 chicken jumbo which cost ₹800 each total ₹1600. But I have received only one jumbo pack. So I when for help but the zomato team didn't responded for me and didn't take any action. I was a zomato pro plus customer faced this problem. How a command man can face this. Please help me.
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                        M
                        Moinnkhann
                        from Mumbai, Maharashtra
                        Mar 19, 2022
                        Resolved
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                        Resolved

                        Address: GOWAKOAT ROAD SHOP NUMBER 10 HASEENA APARTMENT.

                        I paid amount 1280 for Zomato delievery partner app it's been 9 days now my profile isn't verified by any means my Zomato ID is FE1783549
                        Mar 24, 2022
                        Complaint marked as Resolved 
                        As soon as I posted here my profile got verified
                        Zomato customer support has been notified about the posted complaint.
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                          T
                          The Dark Music
                          Mar 19, 2022
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                          Address: Hmp-399,12.5 yards Raghubir Nagar new delhi 27

                          Zomato I'd-FE1761119
                          Registered number-[protected]

                          डियर सर मेरी मेने 2 तारीख को बनी थी या मैंने पेमेंट भी करदी थी पर मेरे डॉक्यूमेंट के सही से सबमिट नहीं हुई थी जिस्के करन मेरी आईडी री वेरिफिकेशन मैं रुकी हुई है या मैं अभी तक नी हुई है आज (19 मार्च) हो गया कफी टाइम हो गया है रे वेरिफिकेशन को भी 16 दिन होंगे पर मेरी वो बैंड हो गया या आप पास के ZOMATO पार्टनर से भी संपर्क किया TL से भी बात कर अपने जोन के पर कोई समाधान नहीं निकला सर मैं क्या करूं आप बता ऑनलाइन भी काई बार टिकट मुद्दा की है पर कोई प्रतिक्रिया नहीं मिला मैं चाहूंगा हुई ओपन मुझे काम करना कफी टाइम हो गया है सर...मंता हूं सर बैंक डिटेल्स डालने में कुछ गल्ती होगी थी मेरी पर मैंने दुबारा सही से सबमिट की पर मेरी आईडी तब भी ऑन नी की गी सर आप जल्दी से जलदी मेरी हेल्प करे तकी मैं आपकी कंपनी मुख्य कार्य साकु...
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                            T
                            Tamanna_810
                            from Madurai, Tamil Nadu
                            Mar 18, 2022
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                            Kindly note that there was a amt auto debited from my Paytm account this evening . I have attached the screenshot shot of payment debited from Paytm for your ref. Kindly advice on the same for what reason the payment debited.
                            Please issue refund asap
                            Zomato customer support has been notified about the posted complaint.
                            Mar 18, 2022
                            Updated by Tamanna_810
                            Kindly note that there was auto debited from my Paytm account this evening . I have attached the screenshot shot of payment debited from Paytm for your ref. Kindly advice on the same for what reason the payment debited. Please issue refund

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                              Aman_Patel_49
                              Mar 18, 2022
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                              I purchased the Zomato pro plus was happy and satisfied using it but recently out of the blue Zomato started showing that Domino's do not deliver to my location but surprisingly when I logged in with another account that do have Zomato pro plus Domino's was delivering to the exact same location. I suspect it's because Domino's charge around 70 rupees as delivery charge but for pro plus customers delivery is free. After this I skipped Domino's and started ordering from other restaurants but then one day they temporarily disabled my account, I mailed them too many times but all the mail's went unanswered. I invested in Zomato pro plus and now this is what I am suffering.
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                                R
                                Rakesh Moyal
                                Mar 18, 2022
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                                Address: Sikar

                                We created I'd and payment also made against for kit, but still kit not received. Delivery show in app 27 feb.2022 but still not received
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                                  H
                                  Himanshi m
                                  Mar 18, 2022
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                                  Order id. [protected]

                                  I recieved burnt food from zomato and their customer service is just qutomated messages
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                                    S
                                    Shubham Khera
                                    Mar 17, 2022
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                                    2 transactions are being debited from my PayTm wallet but those orders are not placed by me and neither it is from my Zomato account. And I am not able to get information about it.
                                    Order Id - ZTD-22-6C58593A4D98F
                                    ZTD[protected]F1A6C11
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                                      Rudranshparita02
                                      from Bhopal, Madhya Pradesh
                                      Mar 17, 2022
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                                      Address: Mp Nagar Zone 2
                                      Website: Zomato

                                      The delivery that came to deliver my food was talking very rudely on the phonr first he called me and then i asked him to tell me his whereabouts and then he said I'm at your location he wasn't even mentioning where then i asked him again so he said Come out of your house and then talk to me . After he came to the right place i was taking the food so he was looking as if he was drunk and was saying kabhi ghar ke bahar nikal ke bhi dekhlo i said that's not the way you can talk to me and then started fighting and i said that I'll complain so he said go ahead and file a complaint i don't care about this job anyway
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                                        H
                                        haz4rd
                                        Mar 17, 2022
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                                        Yesterday I ordered food transaction failed but money was deducted from my account & I've got no refund yet, please look into the matter and initiate refund ASAP.
                                        Order no. - [protected]
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