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Zomato Complaints & Reviews

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Updated: Aug 25, 2026
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711
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Zomato reviews & complaints page 87

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J
Jagannadh Rao B N
from Bengaluru, Karnataka
Apr 15, 2022
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Hello,
I have ordered burger & French Fries from KFC yesterday ( 14/04/2022) the Total order amount was Rs. 504.01 and i have paid it.

The order was placed on 30 mins delivery or Free ( Screenshot attached ) there was a delay in delivering the order by Zomato and thus the order was to be delivered free of cost. But, later Zomato was offering Rs.250/- voucher instead of making the order free.

We have paid Rs. 504.01 for the order but Zomato is giving only Rs.250/-, which is not acceptable. Even i have spoke to Customer care of Zomato they say that it is mentioned some were in Terms & Conditions Free means only Rs.250/-.

But as a common man the meaning of the word Free means Free of Cost not Rs.250/-. ( All screen Shots Attached )
Zomato customer support has been notified about the posted complaint.
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    A
    Ayush9795
    from Gorakhpur, Uttar Pradesh
    Apr 14, 2022
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    Address: Gorakhpur,Uttar Pradesh

    Dear Sir/Madam
    I Have ordered paneer butter masala and 5 Tandoori Roti from Zomato of rupees 90.90 and they send me 5 plain Roti instead of that and when I told him about that they deny me to give me refund, when I told him that I will file an complaint about you in consumer court then after that they just send me 7 rupees as refund amount.
    I want my refund for that and complaint to thier unprofessional behaviour which drain my lots of time and energy.
    Zomato customer support has been notified about the posted complaint.
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      M
      Manish dhirana
      from Delhi, Delhi
      Apr 14, 2022
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      Address: Online

      Please zomato tham unlock my ID
      Zomato customer support has been notified about the posted complaint.
      Sir ji mare ide off karte gee a ji I'd terminated karta aa ji please sir open kardo ji ka zamto ap cha kda koe galte nhe karga please sir ak moka please sir .
      FE955563
      Onkar
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        R
        Rajukc
        Apr 14, 2022
        Resolved
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        Resolved

        Mu name is Raju Khatri meri id 2 din se pending me hai please sir request hai ki aap meri id active kar dijiye my I'd no is FE1827481 please check and confirm if my contact number is [protected]
        Apr 14, 2022
        Complaint marked as Resolved 
        My name is Raju khatri Email address:[email protected] Mobile:+919015112551
        Zomato customer support has been notified about the posted complaint.
        Apr 14, 2022
        Updated by Rajukc
        Mu name is Raju Khatri meri id 2 din se pending me hai please sir request hai ki aap meri id active kar dijiye my I'd no is FE1827481 please check and confirm if my contact number is [protected]

        My name is shri krishn.meri id 2 din se pending me hai.aapse request hai. Meri id activate kar dijiye.
        I'd number (FE1823116)
        MOBILE NUMBER ([protected])
        sir my name is ravinder.sir mari id 4 din se pending me h.please sir apse request h mari id ko active kar dijiye.my id no is FE1844354.pls sir active kar dijeye
        my contect no is [protected]
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          M
          Musef shaikh
          from Ahmedabad, Gujarat
          Apr 14, 2022
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          Sir my id has been terminated please active my id so I can get back to my work please sir active my id as soon as possible. Please unblock my account.
          Zomato customer support has been notified about the posted complaint.
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            E
            Elu777mm
            from Chennai, Tamil Nadu
            Apr 13, 2022
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            Address: Velachary, Chennai

            Please release My Zomato account
            Zomato customer support has been notified about the posted complaint.
            My Zomato account open please sir
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              देवांश चौधरी
              Apr 13, 2022
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              The Zomato App asks you to tip a delivery executive, 20, 30 or 50 rupees.
              Once you tip "one" rider. Zomato without informing you, turns on an "Auto-Tip" feature. According to which, after every order, you make (not just one), they will deduct that money from your account. This is unjust because it doesn't tell the user about the recurring payment.

              I'm not the only one who's scammed like this, and action is needed for sure.
              Zomato customer support has been notified about the posted complaint.
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                L
                Lucky Rocks
                Apr 12, 2022
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                Address: banglore

                ID termination regarding delivery but updated wrong report food was delivered but it was updated as food not delivered fault report assigned to me to get my id terminated
                fe id: FE1791740
                Zomato customer support has been notified about the posted complaint.
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                  E
                  empty heart
                  from Srivilliputhur, Tamil Nadu
                  Apr 12, 2022
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                  Till today I have not cancelled any one order and they charged me 682Rs. on the name of High customer rejection. Which is totally scame by Zomato. I am always following Zomato rules after all how they charged me.
                  Zomato customer support has been notified about the posted complaint.
                  Apr 21, 2022
                  Updated by empty heart
                  They terminated my account without any cancellation done by me
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                    P
                    Paddy15891
                    from THANE, Maharashtra
                    Apr 12, 2022
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                    Address: E 101 Dev santi soc, near ram dev park

                    Dear sir my ID is FE1826544 and my register number is [protected] profile verification is panding lot of Time plz humble request to verify my id
                    Zomato customer support has been notified about the posted complaint.
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                      S
                      Salim Musla
                      Apr 12, 2022
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                      Address: Rajivgandhi nagar hsr layout

                      Zometo delivery partner app me meri id
                      Bgv failed ho gayi hai
                      Zomato customer support has been notified about the posted complaint.
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                        R
                        riteshpatra7
                        from Bhubaneswar, Odisha
                        Apr 12, 2022
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                        Hello,
                        On April 08, 2022 I had ordered some food from Zomato (Order id - [protected]). The food came and was inedible. The chicken pieces were hard and stale and had grown some sticky bubbles on it. So I wrote an email. I was assured to get back a reply within 24 hours max. But now, after 3 and a half day, I am receiving the traditional sympathetic email. I again wrote them to refund atleast something so that I would get some amount back for getting totally waste food. But next time, the agent replied with same email and there the restaurant name was totally different. They didn't even read my email and didn't view my attachments at all. I am writing again and again, but they always reply with the same text. I, myself, tried to contact the restaurant that day, but they didn't receive my call. (Because they already knew that the food was stale). I srote in the email to make contact with the restaurant, but perhaps they didn't. (Because the support agent mentioned the restaurant name wrong there). So what can I do now? It is not the first time, I am facing this issue. Always if there is a problem with the food, I paid for, and I had written emails, nothing had happened. Seriously, this gives enough confidence to the restaurants to do whatever they want with the customers, because no one is there to catch them.
                        Zomato customer support has been notified about the posted complaint.
                        May 14, 2022
                        Updated by riteshpatra7
                        Hello, Zomato.. Any updates?
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                          V
                          Vìcky Kùmar
                          Apr 11, 2022
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                          I had bad experience with Zomato i ordered food from Zomato cash on delivery but after 1/2 hour my food has been cancelled by Zomato i and my team hungry the night we were feeling hungry badly do some against this asap
                          Zomato customer support has been notified about the posted complaint.
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                            B
                            Bhargavbadshah
                            Apr 11, 2022
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                            My FE ID 1809193 I am uploading my aadhar card multiple times but still they are rejecting and showing as profile verification pending please help me to resolve the issue
                            Zomato customer support has been notified about the posted complaint.
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                              L
                              Lucky Rocks
                              Apr 11, 2022
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                              Address: banglore
                              Website: www.zomato.com/contact

                              My id is terminated from zomato and im a new worker its been a week i have started working for zomato reported wrong for my order
                              fe id:FE1791740
                              DATE OF THE ISSUE:[protected]
                              Zomato customer support has been notified about the posted complaint.
                              ZOMATO IS SUCH A WORST SERVICE better to choose for a good food chain which serves more better
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                                hafeez833
                                from Hyderabad, Andhra Pradesh
                                Apr 11, 2022
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                                My order from zomato
                                Order id [protected]
                                From United Restaurant
                                I was ordered Nahari and i got something else which is spoiled bad smell coming from food
                                Restaurant is not responsive and zomato is also not responsive
                                Zomato customer support has been notified about the posted complaint.
                                Apr 11, 2022
                                Updated by hafeez833
                                No response from your email support
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                                  P
                                  pardum chaubey
                                  Apr 11, 2022
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                                  I will all information correctly in profile section at 10th April 2022 it's showing your profile verification completed in 3 to 6 hours. But 1 days go and right now it's showing pending what will I do please I request you start my I'd fast .your sincerely pardum
                                  Zomato customer support has been notified about the posted complaint.
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                                    V
                                    Vikas Singh Shekhawat
                                    from Jaipur, Rajasthan
                                    Apr 10, 2022
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                                    Address: Ancor mall civil lines ajmer road Jaipur Rajasthan

                                    Sir meri Zomato FE ID 1821172 hai mene Zomato m kam karne ke liye apni I'd banaai thi par 3-4 dino se mera account pending m h aor desable show kar rha hai . Please help me 🙏.
                                    Zomato customer support has been notified about the posted complaint.
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                                      Prajwal 1761
                                      from Hassan, Karnataka
                                      Apr 10, 2022
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                                      Address: Banglore

                                      My Zomato rider profile verification is pending

                                      My id - FE1820743
                                      Zomato customer support has been notified about the posted complaint.
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                                        B
                                        Buddy Rathore
                                        Apr 10, 2022
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                                        Address: Zone Indore rau, annapurna

                                        Dear sir/mem mai Bobby Rathore meri id block kar di gayi karan yeh hai ki restaurant walo ne order delay kara to customer ne help support mai baat kar order cencelation kar diya or fir meri id block kar di gayi zomoto ki taraf se to sir meri madad kijiye or meri id chalu karwane mai help kijiye thankyou
                                        I'd FE1412312
                                        Zomato customer support has been notified about the posted complaint.
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