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Zomato Complaints & Reviews

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Updated: Nov 26, 2025
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Zomato reviews & complaints page 87

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A
Ashwani01
from Noida, Uttar Pradesh
Mar 3, 2022
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Hi Zomato Team, My ID is FE1759462 name Ashwani after completed all documents process my ID not coming online and giving an error that your Account has been suspended due to BGV failed. Pls do the needful at the earliest.
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    M
    MrutyunJay Pradhan
    Mar 3, 2022
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    Hello, I am unable to use any coupon codes on my Zomato ID as it says "Coupon codes are not applicable on current order."
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      J
      Jeet Wadyalkar
      from Nagpur, Maharashtra
      Mar 2, 2022
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      Address: Zomato company Nagpur

      Jitendra Wadyalkar FE1216351 ID terminated hogai hai ese reactivate karana hai
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      Zomato customer support has been notified about the posted complaint.
      Mar 02, 2022
      Updated by Jeet Wadyalkar
      Sir kabtak I'd reactivate hojayegi

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        A
        Asutosh Mahanta
        Mar 2, 2022
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        Dear, Sir/Mam
        My name is Asutosh Mahanta
        My Zomato ID is FE1750203
        My zomato ID is not activated
        Please active my Zomato ID
        I want to work in Zomato
        Zomato customer support has been notified about the posted complaint.
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          R
          Rohit kumar sotra
          Mar 2, 2022
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          Address: Prem nagar residency road jammu

          My account has been suspended due to bgv failed please activate my account
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            A
            Ally. S
            from Ghumarwin, Himachal Pradesh
            Mar 1, 2022
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            Delivered Fully damaged food .

            Website: Zomato.in

            Hey .my order no [protected] .i ordered food from Zomato and i paid 1167rs to Zomato. Zomato delivery valet delivered me fully damaged food . everything were spilled inside the package itself .cold drink were all spilled inside the box bcoz of it other food products also got wet . We cannot even able to have that.everything goes in dustbin. Firstly I call up to the restaurant person and i elaborate them my concern than they replied me by saying...
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            B
            Bhojpuriya raja
            from Gurgaon Rural, Haryana
            Mar 1, 2022
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            Dear team
            I am mohit from gurgaon i am working as a zomato delivery boy since jan 2022 plz activate my zomato id to restart my work Zomato Id FE1712029
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              B
              bhavyapravarkoticha
              from Mumbai, Maharashtra
              Feb 28, 2022
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              Refund of Double Payment

              I have double paid my bill because I had paid extra money have raised this issue since 17th February 22.

              My Membership Phone no: [protected]
              My Membership Email : [protected]@yahoo.in

              Attaching all the proofs with this
              1. The Bill
              2.Wrong Amount Paid
              3. Right Amount Paid
              4. Zomato saying they will refund...
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              U
              Udit Chaurasia
              Feb 28, 2022
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              Address: Shahpur gorakhpur
              Website: Zomato.com

              Dear sir,
              Mera id inactive ho gya hai mai bahut hi pareshan hu
              Mai 30 dino se isliye active nhi ho pa raha tha qki meri mata ka dead ho gya
              Sir please mera id active kare
              Please mera id active kare
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                Y
                Yk75548
                Feb 28, 2022
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                Address: Gurugram zomato

                Hello sir and mam meri I'd terminate ho gyi high rejection ki wajah se pls activate Kar do I'd ya rejoining kr do aage se koi bhi order rejection nhi marunga
                Last chance pls
                My id FE250011
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                  S
                  Shobhit@
                  Feb 27, 2022
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                  I have ordered one Hakka noodle and when i was in middle of eating the order i found there was a black Spider in my noodles.
                  Zomato customer support has been notified about the posted complaint.
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                    A
                    amy3128
                    from Tufanganj, West Bengal
                    Feb 27, 2022
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                    1) I ordered 300 rs food, i got 30 rs worthy food,
                    2)It was cold, it was hard, and tasteless, without much cream, just brushed with miser amount of cream for formality sake.
                    3) i called the restaurant infront of zomato person sapna, on conference, the restaurant person was not hearing me out and going on talking that this is how its made etc, then i said listen i am not ganwar i know stuffs and then only i am reaching out to you, he got furious and started shouting at me in that what do i mean to say? People who eat at restaurants are ganwar? We are not responsible for your order, you ordered through zomato you give ur complain to them. He talked to me veryyy rudely even without hearing me out which clearly showed he was at fault so he was not letting others speak, and shouted at me and said you ordered through zomato, u talk to them and disconnected the phone quickly,
                    4) and the zomato girl sapna said - sorry maam i can’t help you with anything further, the restaurant didn’t allowed refund or replacement,

                    NOW MAY I KNOW WHERE SHALL I GO WITH MY CLAIMS?
                    I got bad food, 300/- rs food i got just few pieces and dt too cold and hard and tasteless (stale), and i complained then they shouted at me rudely, i am wanting justice, if zomato is not able to provide me with one then i will be forced to opt other ways, such rude behaviour I won’t tolerate, it was an insult . Nd zomato doesn’t support me and help me then the world will know zomato doesn’t take hold of their actions,
                    Zomato customer support has been notified about the posted complaint.
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                      A
                      abdulajees12
                      from Chennai, Tamil Nadu
                      Feb 27, 2022
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                      Dear, sir/mam
                      M Abdul Ajees
                      Zomato ID FE1756728
                      My Zomato ID Inactive pls Change Active
                      I want to work Zomato
                      Zomato customer support has been notified about the posted complaint.
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                        M
                        manish_fic
                        Feb 26, 2022
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                        Address: Mumbai

                        How Zomato is sensitive about customers' sentiments. They delivered nonveg food tonight although I had ordered veg food from a pure veg restaurant. We are pure veg and Pro plus customer. When I spoke to their customer care about our sentiments, they were causal. If Zomato is not able to manage delivery, they should shut their business. Even after sending so many reminders, they did not bother to respond. But tweeted "As per their record, my issue had been addressed and the final resolution had been provided from their end. As a customer, I haven't received yet any resolution. Even after asking a number of times, they were not able to answer "What is the final resolution". I am planning to send a legal notice for hurting my religious sentiments?
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                          D
                          Dipak1991
                          Feb 26, 2022
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                          Eat punjab Ahmedabad bopal Matka kulfi Mrp is ₹50 and they are selling at ₹90 plus tax and delivery charge by zomato.

                          How can they charge more than Mrp and Mrp includes tax as well they why extra for tax?
                          Zomato customer support has been notified about the posted complaint.
                          Adding image for refernce

                          Charging more than 80% on MRP - Comment #3963416 - Image #0
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                            A
                            Aqeel786
                            from Hyderabad, Andhra Pradesh
                            Feb 25, 2022
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                            Address: Zomato

                            Iam mohd Aqeel my id terminated without any reason no complaint from no dely from my side either customer or hotel delay plz open my id I want to and make more orders
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                              K
                              Kr sujit
                              from Patna, Bihar
                              Feb 25, 2022
                              Mar 27, 2023
                              This thread was updated on Mar 27, 2023
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                              My id deactivate

                              Address: Patna, Bihar

                              Hello sir/ mam my id is deativate my id FE1189406 my id is deactivated.Plz sir activate my id. I want to work in zamto...
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                              @
                              @sudu
                              Feb 25, 2022
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                              Address: Dwarka sector 6

                              Order I'd -[protected]
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                              Feb 25, 2022
                              Updated by @sudu
                              Please refund money

                              Feb 25, 2022
                              Updated by @sudu
                              No
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                                M
                                MegsC
                                Feb 24, 2022
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                                I'm not able to get the promo code options. It shows promo codes are not applicable for this current order. Please resolve it.
                                Mail Id - [protected]@gmail.com
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                                  S
                                  Sjagtap
                                  from Pune, Maharashtra
                                  Feb 24, 2022
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                                  Address: Dhankawadi, Pune Maharashtra

                                  ID BGV Block
                                  Zomato customer support has been notified about the posted complaint.
                                  सर मैंने १ महिने पहले नया जॉइनिंग किया है पैसा भी भरा है ना तो कोई आईडी चालू हुआ है अगर आप आईडी चालू नहीं करते हो तो मुझे मेरा पैसा रिटर्न दे दो उसके लिए मैं पुलिस कंप्लीट करने वाला हूं ताकि जोमैटो ने मुझे बहुत बड़ा धोखा दिया है और है खाली पैसा ऐंठने का काम करते हैं आपको जल्द ही पुलिस की कॉपी मिल जाएगी

                                  ID BGV Block - Comment #3961183 - Image #0
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