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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
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Zomato reviews & complaints page 90

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A
abdulajees12
from Chennai, Tamil Nadu
Feb 27, 2022
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Dear, sir/mam
M Abdul Ajees
Zomato ID FE1756728
My Zomato ID Inactive pls Change Active
I want to work Zomato
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    M
    manish_fic
    Feb 26, 2022
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    Address: Mumbai

    How Zomato is sensitive about customers' sentiments. They delivered nonveg food tonight although I had ordered veg food from a pure veg restaurant. We are pure veg and Pro plus customer. When I spoke to their customer care about our sentiments, they were causal. If Zomato is not able to manage delivery, they should shut their business. Even after sending so many reminders, they did not bother to respond. But tweeted "As per their record, my issue had been addressed and the final resolution had been provided from their end. As a customer, I haven't received yet any resolution. Even after asking a number of times, they were not able to answer "What is the final resolution". I am planning to send a legal notice for hurting my religious sentiments?
    Zomato customer support has been notified about the posted complaint.
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      D
      Dipak1991
      Feb 26, 2022
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      Eat punjab Ahmedabad bopal Matka kulfi Mrp is ₹50 and they are selling at ₹90 plus tax and delivery charge by zomato.

      How can they charge more than Mrp and Mrp includes tax as well they why extra for tax?
      Zomato customer support has been notified about the posted complaint.
      Adding image for refernce
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        A
        Aqeel786
        from Hyderabad, Andhra Pradesh
        Feb 25, 2022
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        Address: Zomato

        Iam mohd Aqeel my id terminated without any reason no complaint from no dely from my side either customer or hotel delay plz open my id I want to and make more orders
        Zomato customer support has been notified about the posted complaint.
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          K
          Kr sujit
          from Patna, Bihar
          Feb 25, 2022
          Mar 27, 2023
          This thread was updated on Mar 27, 2023
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          My id deactivate

          Address: Patna, Bihar

          Hello sir/ mam my id is deativate my id FE1189406 my id is deactivated.Plz sir activate my id. I want to work in zamto...
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          @
          @sudu
          Feb 25, 2022
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          Address: Dwarka sector 6

          Order I'd -[protected]
          Zomato customer support has been notified about the posted complaint.
          Feb 25, 2022
          Updated by @sudu
          Please refund money

          Feb 25, 2022
          Updated by @sudu
          No
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            M
            MegsC
            Feb 24, 2022
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            I'm not able to get the promo code options. It shows promo codes are not applicable for this current order. Please resolve it.
            Mail Id - [protected]@gmail.com
            Zomato customer support has been notified about the posted complaint.
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              S
              Sjagtap
              from Pune, Maharashtra
              Feb 24, 2022
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              Address: Dhankawadi, Pune Maharashtra

              ID BGV Block
              Zomato customer support has been notified about the posted complaint.
              सर मैंने १ महिने पहले नया जॉइनिंग किया है पैसा भी भरा है ना तो कोई आईडी चालू हुआ है अगर आप आईडी चालू नहीं करते हो तो मुझे मेरा पैसा रिटर्न दे दो उसके लिए मैं पुलिस कंप्लीट करने वाला हूं ताकि जोमैटो ने मुझे बहुत बड़ा धोखा दिया है और है खाली पैसा ऐंठने का काम करते हैं आपको जल्द ही पुलिस की कॉपी मिल जाएगी
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                M
                mansani roshan
                from Hyderabad, Andhra Pradesh
                Feb 24, 2022
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                I have recently bought the pro plus membership from Zomato. Since then minimum benefits they give have been decreasing. For example, Delivery on time or delivery free option has been disabled for me. When asked to the customer support they said they cannot make any changes to it. They do not deliver on time and now this option has been removed which is really frustrating for me. On multiple occasions when I had issues with the deliveries that were sent but the support has never responded with a proper resolution.
                Zomato customer support has been notified about the posted complaint.
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                  S
                  Saurabh\'s VLOG
                  Feb 24, 2022
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                  Https://twitter.com/zomatocare/status/[protected]?s=20&t=KfouJ3SODigKGFPTFwn6Gg

                  Please check the link
                  They are offering ₹600 and a meal as a compensation for delivering non veg item to a pure vegetarian family'

                  Manju das
                  [protected]
                  [protected]
                  Zomato customer support has been notified about the posted complaint.
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                    R
                    Ravi kumar7878
                    Feb 24, 2022
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                    Address: Ghaziabad

                    Past 5 year Se work kar hu pls Sir mere I'd terminate ho gaye h help pls active my I'd pls help me
                    Zomato customer support has been notified about the posted complaint.
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                      A
                      avinash9999
                      Feb 24, 2022
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                      Address: Hydey

                      Zomato deducted RS 852 without authorisation from Paytm wallet.It was done in 2 saperate transaction.
                      Rs 616.60 and 235.50 on 23 Feb 2022 at about 7:40 PM .I raied it with Paytm and so far all I have is a complain number. I dot know who is responsible for fraud here Attaching screenshot.
                      Zomato customer support has been notified about the posted complaint.
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                        S
                        Surushi
                        from Haridwar, Uttarakhand
                        Feb 22, 2022
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                        Website: Zomato

                        I ordered paneer butter masala from Punjabi tadka. I had ordered the same dish from the restaurant in the past as well. But this time it came really pathetic in quality as well as quantity. The paneer was very less in number and the gravy was extremely thin in texture. The taste was of cheap chat masala and stale. I was highly disappointed as I had called my friends over. Our party was spoiled and we had to throw the entire paneer butter masala as the taste was really bad.
                        Zomato customer support has been notified about the posted complaint.
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                          S
                          Feb 22, 2022
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                          Address: Gurugram

                          Dear zomato, there is much more to say but i am sharing the wrong happenings, delivery boys are doing their jobs but getting payout in diverse form. Some like me are doing too much work but getting only money around 800 rs full day. Some are just sleeping at their homes and doing easy orders and getting 1100 rs a day. This is because of your worsed appointed corrupt team leaders only making good rate card ids for their freinds and relatives. Pls take it seriously until good riders get this news and get demotivation. Thank you.
                          Zomato customer support has been notified about the posted complaint.
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                            S
                            Feb 22, 2022
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                            Dear team,
                            Make my partner id is unblock
                            Zomato customer support has been notified about the posted complaint.
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                              S
                              Sudhir Raman
                              Feb 21, 2022
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                              Address: 22 Near Prestige Showroom NN Complex Geddalahalli Sanjaynagar Main Road Bengaluru 560094
                              Website: www.zomato.com

                              I want to complain against Zomato because it did not deliver food after taking payment from me. I placed the order on February 13, 2022 at 5:57 pm for total amount Rs 96.60, the order contained 2 items. Zomato delivered one item but it did not deliver the second item. The second item is "Kerala Parotta" and it was worth Rs 26.30.

                              I contacted Zomato customer care multiple times for help but they are not ready to replace the order or refund the money but they ask me to review the restaurant on their app. I asked them "how is this helpful in getting my money back?", they have no answer to it.

                              Please help me with the refund for the undelivered item.
                              Zomato Order No: [protected]
                              Malabar Hotel
                              Order Date: February 13, 2022 at 5:57 pm
                              Grand Total: Rs 96.60
                              Refund Total: Rs 26.30
                              Zomato customer support has been notified about the posted complaint.
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                                D
                                Deepak890q
                                from Agra, Uttar Pradesh
                                Feb 21, 2022
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                                My id is disable due to qc document fail
                                Zomato customer support has been notified about the posted complaint.
                                Pls enable my id
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                                  S
                                  suhena chowdhury
                                  Feb 21, 2022
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                                  Website: ZOMATO

                                  I have ordered two cups of coffee from zomato on 14th February 2022 and they have delivered a wrong item for which they have promised a refund of the amount I have paid that is Rs. 659.50. But I haven't received any kind of refund like that. When asked for the status of my refund they are asking me to check with my bank with the RRN number 30003720452045189631844. I wanna receive my refund it has been couple of days now.
                                  Zomato customer support has been notified about the posted complaint.
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                                    R
                                    Ravi-kumar05248
                                    Feb 21, 2022
                                    Dec 19, 2025
                                    This thread was updated on Dec 19, 2025
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                                    Dear Sir,
                                    Please reactivate my zomato delivey ID, I'm work honestly,

                                    My ID--- FE388746
                                    Zomato customer support has been notified about the posted complaint.
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                                      K
                                      Khalil Hperekar
                                      Feb 21, 2022
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                                      Address: Evershinenagar, maladwest

                                      There was a delivery boy who. came to our building iLa- chapelle, A wing, 401 at 11.15 to deliver. I saw him going up. I finished my call and wanted to go up. But this boy had kept the lift door open for 5 minutes till he finished giving it and he came in the lift. I was stranded there. There is continous voice telling to close the lift door but he kept it open as he wanted to go down quickly. After he came down I told him nicely that don't keep door open next time. He is telling me Bahes mat karna mere saath. Was very arrogant. He gave his wrong name and was not ready to give his surname. He said his name is Ravi but when we called on his number it was neeraj. On top of it while going he taunted me..khush raho and Zomato mein kitne log kaam karte hai kis kis ko pakdoge. We have decided not to allow him next time in our premises.This is so bad and from a reputed company like Zomato. There were so many complaints about Zomato delivery boys but I was witness to this. We everyone from this society are thinking of stopping ordering through Zomato. Please take action against this person.
                                      Zomato customer support has been notified about the posted complaint.
                                      Feb 21, 2022
                                      Updated by Khalil Hperekar
                                      How will I come to know that you have taken action against this delivery boy ?
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