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Updated: Aug 25, 2026
Complaints 7942
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Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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S
Sanskriti02
Mar 28, 2022
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Few days back I ordered some food from zomato and the order got delayed..I tried connecting to the delivery guy but he wasn't responding as well. Then I connected to a virtual assistant of yours through zia and he said suggested to cancel the order as the delay was from zomato's end also he credited 10rs delay compensation in my zomato account.
Since then I'm unable to use cash on delivery option.
The dealy and cancelation was from your end zomato kindly fix this.
Zomato customer support has been notified about the posted complaint.
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    P
    Prajwal Kunder
    Mar 28, 2022
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    Website: www.zomato.com

    Mobile No :[protected]
    Email:[protected]@gmail.com
    It's showing coupons not available for current orders
    Zomato customer support has been notified about the posted complaint.
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      A
      Arhat boudh
      from Ghaziabad, Uttar Pradesh
      Mar 28, 2022
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      Address: Indrapuram

      I am very upset. I am not able to use my zomato delivery app due to holi. My account has been disabled, which is why most of the restaurants close the doors on Holi and I have to cancel the order due to which my account has been disabled, I also sent ticket from my account but still no response my team leader mr anil is not picking my call or once pick up call then give me a time for next day without hearing my concern.
      I want solve my problem and Zomato company give money from till the number of days my account is closed after Holi.
      Zomato customer support has been notified about the posted complaint.
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        J
        Janakiraman12
        from SALEM, Tamil Nadu
        Mar 28, 2022
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        My id is FE1799514
        Pls activate
        Zomato customer support has been notified about the posted complaint.
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          J
          Janakiraman12
          from SALEM, Tamil Nadu
          Mar 28, 2022
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          My profile verification is pending..so pls activate my id
          Zomato customer support has been notified about the posted complaint.
          Mar 28, 2022
          Updated by Janakiraman12           My id is FE1799514
          Mar 28, 2022
          Updated by Janakiraman12           My is verification pending
          Pls activate ...my is FE1799514
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            M
            Mahesh Mhetre
            from Solapur, Maharashtra
            Mar 28, 2022
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            Address: 34/2 New pacha peth 70 Foot Road Solapur

            Hello sir main 1 saal se zomato delivery boy ka jab kar raha hu Lekin achanak se 2 - 3 din Pehle meri zomato id Deactivat kar diya hai
            Zomato customer support has been notified about the posted complaint.
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              V
              VEEanu
              from Bengaluru, Karnataka
              Mar 27, 2022
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              Due to personal reason I could not accept the orders hence my account my terminated. Request you to activate my account as soon as possible.
              Zomato customer support has been notified about the posted complaint.
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                S
                shubhchandra jha
                Mar 27, 2022
                Resolved
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                Resolved

                Mu name is Shubh Chandra jha meri id 23/3/2022 se pending me hai please sir request hai ki aap meri id active kar dijiye my I'd no is FE1793288 please check and confirm if my contact number is [protected]
                Mar 27, 2022
                Complaint marked as Resolved 
                Meri id profile verification pending se hat dijiye my name is Shubh Chandra jha and my I'd number is FE193288 my contact no is 9971412178
                Zomato customer support has been notified about the posted complaint.
                Mar 27, 2022
                Updated by shubhchandra jha                 Please sir request hai ki aap meri id active kar dijiye
                Mar 27, 2022
                Updated by shubhchandra jha                 My I'd profile verification pending se hat dijiye
                Mar 27, 2022
                Updated by shubhchandra jha                 Meri id profile verification pending se nhi hati hai

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                  A
                  Abhilesh583
                  from kolkata, West Bengal
                  Mar 26, 2022
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                  I believe I should discontinue ordering from Zomato because what I experienced today was not good for me or for Zomato's reputation. I received my order around an hour after the estimated delivery time. This is the last time I get food from Zomato; next time, I'll use Swiggy or app to order meals online.
                  Zomato customer support has been notified about the posted complaint.
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                    A
                    Amit8130430966
                    from Delhi, Delhi
                    Mar 26, 2022
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                    Meri id terminate ho gyi thi jo ki main chalu karana chahata hu ab main kaam poori imandaari se karunga aur apna best zomato company ko dunga plzz reactive my id

                    Name -vijender
                    FE-322402
                    Contact-[protected]
                    Zomato customer support has been notified about the posted complaint.
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                      N
                      nisha nellai
                      Mar 26, 2022
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                      Address: Cid nagar chennai Zomato corporate office

                      My I'd disable block 3yaer working zomoto no cancel food piease help resolve i am middle class family
                      Zomato customer support has been notified about the posted complaint.
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                        S
                        Sulata Saha
                        Mar 25, 2022
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                        Zomato employees are so pathetic two of them gave false commitment to give full refund but they didn't initiate and one agent without asking initiate half refund and close the chat and disabled the chat option for me so i can't contact and now they are asking to get help i need to mail
                        Zomato customer support has been notified about the posted complaint.
                        Mar 25, 2022
                        Updated by Sulata Saha                         I didn't get any help from Zomato they are useless and their employees are horrible
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                          M
                          Munindra Mishra
                          Mar 25, 2022
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                          I placed an order for Rs. 117/- on 18th march, I cancelled the order and then Zomato assistance told me that refund has been initiated. I've not recieved any refund yet.

                          2nd complaint

                          On 25th March I paid Rs. 131/- for an order, the payment is done, the amount has been deducted from my account and the order was not placed.
                          I need in refund of that also.
                          Zomato customer support has been notified about the posted complaint.
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                            A
                            ANANT MANE
                            Mar 25, 2022
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                            I placed order in acropolice 501, military rd, marol, andheri east area by zomato . I ordered it from zomato app and paid with simpl App. But delivery boy refused that order is not paid. and it was cash on delivery. he asked me to send money on his Gpay UPI. I paid money on his UPI. Now I can see simpl app has bill amount for zomato used and I have paid by UPI too. Please refund my acoount.

                            Amount paid:468.3
                            simpl pay transaction ID: ZTD-22-6F30958AF9A2B
                            order id:[protected]
                            order time:25 march 2022, 01:29 PM
                            Delivery boy: rajeev Kumar Jha
                            Amount Paid:468
                            Delivery boys UPI number: [protected]
                            Gpay UPI transaction ID:[protected]
                            Zomato customer support has been notified about the posted complaint.
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                              S
                              Sho.1
                              Mar 25, 2022
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                              I was completed all thing in zomato but my profile is still pending so please solve it. My I'd is (FE1795110)
                              Zomato customer support has been notified about the posted complaint.
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                                S
                                Sho.1
                                Mar 25, 2022
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                                Address: Shegaon

                                Please update my profile and solve verification pending issue...
                                And activate my id
                                Zomato customer support has been notified about the posted complaint.
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                                  M
                                  Mohammed Sameer Ahmed
                                  Mar 25, 2022
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                                  Open My id instantly Because in my family I'm alone to earn money please open I'd fastly I didn't done anything wrong then why my I'd was terminated?????

                                  FE ID 68886
                                  [protected]

                                  THIS IS MY ID DETAILS
                                  Zomato customer support has been notified about the posted complaint.
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                                    F
                                    Fun Facts
                                    Mar 24, 2022
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                                    Address: Dominoz pizza . Real Hall , kalkaji ,New Delhi

                                    My order no is -- [protected], I have ordered food from dominos but on 18 march due to holi there was a rush due to which dominos cancelled the order at night . I have waited for 4 hrs but no response came from your side and dominos too. Now I ordered food from zomato so refund must be initiated by zomato but they are refusing by saying that refund will be initiated by dominos .

                                    And 1 more thing zomato is showing that order is delivered in the order history section.😡

                                    When i call dominos they are saying that refund must be initiated by zomato because order was done from zomato platform.

                                    Now both zomato and dominos are pointing towards each other to initiate a refund but no one is taking action. Please resolve my query as soon as possible. Otherwise, e I have to reach out to the higher authorities.😡
                                    Zomato customer support has been notified about the posted complaint.
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                                      Rajiv shrestha
                                      Mar 23, 2022
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                                      Address: Marathalli, Banglore

                                      I have not received my zomato payments for this weak
                                      Zomato customer support has been notified about the posted complaint.
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                                        Rajiv shrestha
                                        Mar 23, 2022
                                        Resolved
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                                        Resolved

                                        Address: Marathalli, Bangari Niliya

                                        Sir my id has been terminated plzz active my id so I can get back to my work plzz sir active my id as soon as possible plzzzz
                                        Mar 23, 2022
                                        Complaint marked as Resolved 
                                        Its shows resolved but till now my zomato delivery partner app is blocked
                                        Zomato customer support has been notified about the posted complaint.
                                        Mar 23, 2022
                                        Updated by Rajiv shrestha                                         Plzzz sir active my id

                                        Mar 23, 2022
                                        Updated by Rajiv shrestha                                         Sir it has not been resolved

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