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Updated: Nov 26, 2025
Complaints 7878
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706
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Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 90

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H
Harish_kumar_official
Feb 13, 2022
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There is no cash on delivery option available on my phone for any order. It always shows cod is not available at this moment but if i order the same thing from other phone it will show the cod option. I want to use my cod option kindly give me my cod option back. At first i was able to use cod but for 1 month my cod option is not working. You really need to fix that
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    T
    TECHNOLOGY by Subhendu Das
    Feb 12, 2022
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    Address: Delhi

    I have ordered dhokla 1kg from Zomato at rs.168 when i received it i see that items in my order was poor and worst quality.. I have already contacted Zomato via chat or mail but nothing happened yet . I request you to please immediately refund my money to my original payment method...
    My mail id:- [protected]@gmail.com
    +2 photos
    Zomato customer support has been notified about the posted complaint.
    Feb 12, 2022
    Updated by TECHNOLOGY by Subhendu Das     I want refund anyhow
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      V
      Varanasi Janardhana Rao
      from Hyderabad, Telangana
      Feb 12, 2022
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      Address: Chaitanya food court kphb hyderabad

      12 FEB 2022
      TRANSFER TO
      [protected] INB
      Zomato Media Private
      Limi
      [protected]IGA
      MZQZRD8 Rs.288.75
      +1 photos
      Zomato customer support has been notified about the posted complaint.
      Feb 12, 2022
      Updated by Varanasi Janardhana Rao       12 FEB 2022
      TRANSFER TO
      [protected] INB
      Zomato Media Private
      Limi
      [protected]IGA
      MZQZRD8

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        A
        anjaliaakash
        from Delhi, Delhi
        Feb 12, 2022
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        Need refund
        Payment done twice
        +1 photos
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          A
          anirudh tayde
          Feb 12, 2022
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          Address: Shrirampur

          Dear sir my name is Anirudh Tayde want to inform you that my id has been terminated due to cancellation, beacuse I was new and didn't know the system.
          I am in very much need of job.please help me.
          My login and mobile number is: [protected]
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            A
            anirudh tayde
            Feb 12, 2022
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            Address: Shrirampur

            I got faulty rate card in which daily and weekly min g are not given. Please help
            +1 photos
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              D
              Dilip Kumar tomar
              from Delhi, Delhi
              Feb 12, 2022
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              My id is not open since 9days m all ready complete but not solve my problem please help me sir
              +1 photos
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              Feb 13, 2022
              Updated by Dilip Kumar tomar               Mai aapko logo ko last worgnig deta hu nhi Mai cort chala jaunga case karne fir waha he jabab dena
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                I
                Its_shiva
                from Amritsar, Punjab
                Feb 12, 2022
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                Address: Ranjit avenue B block

                Dear Sir /
                Mam

                Please provide my solution .i m using zomato id till 2016..and now a i have denail order for emergency reason...the zomato company has blocked my account (terminated account) i have requested this..plzz unblocked my account..i have no work..i have to work with zomato..⁸

                Regards
                SHIVA
                [protected]
                Zomato customer support has been notified about the posted complaint.
                View replies
                I have manny manny times asked the zomato TL he always says that it will unblocked with 2 days...now 21 days ago. No solution found..plzz help me...i m very poor man...i have no work other..plzz activate my id ass soon as..i m waiting...now a days zomato company blocked the all employee id because they have join to much employee and they can't pay money to employee...i have only this req..plzz activate my account...
                Reply
                Abhi tak unblock id nhi hui meri..
                Reply
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                  W
                  when_cutt
                  Feb 12, 2022
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                  My wife was a 5th month of pregnant and she asked me to eat a chicken biryani.
                  But
                  I have a 200 rs only.
                  Inthat case i ordered chicken biryani in ZOMATO at 8pm (11/02/2022).
                  She was excited to eat.
                  My order delivered in just 10 minutes only
                  But the problem is
                  They packed cool biryani instead of bottom side as i shown a picture.
                  But the top of the pack is hot.

                  It means they packed afternoon only.

                  Finally me and my wife slept without dinner.
                  Here my question is
                  What will happen we eaten that biryani?
                  I complaints zomato customer care also
                  But they were saying
                  It doesn't repeat next time.
                  They dont taking action of this time.
                  I just asked about my hungry
                  I dont want to next time matter.

                  Zomato taken my 142₹
                  And my time
                  Me and my wife hungry level.

                  Is this the way to trust zomato.

                  Why always showing advertising in YOUTUBE and TV'S...

                  I want justice and penalty on zomato
                  Zomato customer support has been notified about the posted complaint.
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                    M
                    Mariya Dasu
                    Feb 12, 2022
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                    Address: Visakhapatnam

                    Sir:this is mariyadasu (FE1259945)last 7months I worked in our Zomato delivery partner, two days before my I'd is terminated due to frequent customer cancellation, My Sensiour apologize for what I did mistake, so kindly activate my Zomato account contact number [protected]
                    +1 photos
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                      J
                      Jadeja Ashaba
                      Feb 11, 2022
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                      Address: Shashtrinagr Ajmera Street-7 house no:-b45

                      I want refund for more then 5 days it is still in pending my position is not good pls help
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                        S
                        Saroj Varma
                        from Noida, Uttar Pradesh
                        Feb 11, 2022
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                        Sir. Madam .Mera I'd 6 day se pending me hai verifictoin pending 4 day ho gaya hai phir bhi I'd on nahi ho Raha hai mera register number [protected] or FEID 1718058 hai please help me sir 😥😥 sir mene cash deposit bhi kar diya hai 1280$
                        +1 photos
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                          S
                          Samrat Koushik Shaw
                          Feb 11, 2022
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                          Website: Zomato.in

                          I am unable to use my Zomato coupon segment for last 3 months
                          +1 photos
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                            S
                            Sk Hasirul Islam
                            Feb 11, 2022
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                            Zomato delivery partner profile pending

                            Sir my profile verification is pending from many days.. it's says take 2-3 hours to verification and activate id ... But it was take many days and still pending.. please solve this issue.. and activate my I'd.. FE id - FE1723535.....
                            +2 photos
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                            G
                            Govind Gr
                            Feb 10, 2022
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                            Address: Kvk samy street, Velachary

                            Blacklist mobile phone to delect
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                              श
                              शुभम बिहारी
                              Feb 10, 2022
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                              Please unlocked my mobile
                              I can't login my Zomato Delivery account in my mobile phone
                              Attach emei no
                              [protected]

                              [protected]
                              Zomato customer support has been notified about the posted complaint.
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                                श
                                शुभम बिहारी
                                Feb 10, 2022
                                Resolved
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                                Resolved

                                Please unlocked my mobile
                                I can't login my Zomato Delivery account in my mobile phone
                                Attach emei no
                                [protected]

                                [protected]
                                Please Unlock immediately
                                Feb 10, 2022
                                Complaint marked as Resolved 
                                No given me solutions
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                                  Z
                                  Zachary Mojica
                                  Feb 10, 2022
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                                  I ordered from zomato and the drivers bike got spoil keep on calling him to get an update but no response asked assistance from charlt but no assistance provide also and he is taking time to reply and do something. Suddenly i received a message that it has been delivered but no food has been delivered is this how incompetence the zomato is ??? I want to log a formal complaint about this and i want an action to be take to the chat rep. ANAND KUMAR and provide me an update what action has been taken to him
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                                    G
                                    Gp001
                                    from Faridabad, Haryana
                                    Feb 9, 2022
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                                    Address: Faridabad

                                    Dear zamato team sir /mam mein ek Bina parents ke hu or mein study be kar raha hu Mena socha tha ki part time job kar lunga zamato mein study ke saath but mujhe multiple vehicle select ho gaya galti se or mujhe long long order received hota h jinko mein cycle se pura karta hu mein ticket be rase kea h kitni par or TL par be call ki h but koe response nhi aya h
                                    Ab bata sakte h ki mare I'd cycle ki kyu nhi kare ja rahi h 🥺🥺🥺🥺🥺🥺🥺
                                    +2 photos
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                                      H
                                      Harish_kumar_official
                                      Feb 9, 2022
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                                      In Zomato, For me "Cash on delivery" option was disabled for any orders, It's showing like
                                      "This payment method is not available at the moment", Please fix it fastly.
                                      +1 photos
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