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Zomato Complaints & Reviews

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Updated: Jun 1, 2026
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Zomato reviews & complaints page 90

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B
Bhojpuriya raja
from Gurgaon Rural, Haryana
Mar 1, 2022
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Dear team
I am mohit from gurgaon i am working as a zomato delivery boy since jan 2022 plz activate my zomato id to restart my work Zomato Id FE1712029
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    B
    bhavyapravarkoticha
    from Mumbai, Maharashtra
    Feb 28, 2022
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    Refund of Double Payment

    I have double paid my bill because I had paid extra money have raised this issue since 17th February 22.

    My Membership Phone no: [protected]
    My Membership Email : [protected]@yahoo.in

    Attaching all the proofs with this
    1. The Bill
    2.Wrong Amount Paid
    3. Right Amount Paid
    4. Zomato saying they will refund...
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    U
    Udit Chaurasia
    Feb 28, 2022
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    Address: Shahpur gorakhpur
    Website: Zomato.com

    Dear sir,
    Mera id inactive ho gya hai mai bahut hi pareshan hu
    Mai 30 dino se isliye active nhi ho pa raha tha qki meri mata ka dead ho gya
    Sir please mera id active kare
    Please mera id active kare
    Zomato customer support has been notified about the posted complaint.
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      Y
      Yk75548
      Feb 28, 2022
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      Address: Gurugram zomato

      Hello sir and mam meri I'd terminate ho gyi high rejection ki wajah se pls activate Kar do I'd ya rejoining kr do aage se koi bhi order rejection nhi marunga
      Last chance pls
      My id FE250011
      Zomato customer support has been notified about the posted complaint.
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        S
        Shobhit@
        Feb 27, 2022
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        I have ordered one Hakka noodle and when i was in middle of eating the order i found there was a black Spider in my noodles.
        Zomato customer support has been notified about the posted complaint.
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          A
          amy3128
          from Tufanganj, West Bengal
          Feb 27, 2022
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          1) I ordered 300 rs food, i got 30 rs worthy food,
          2)It was cold, it was hard, and tasteless, without much cream, just brushed with miser amount of cream for formality sake.
          3) i called the restaurant infront of zomato person sapna, on conference, the restaurant person was not hearing me out and going on talking that this is how its made etc, then i said listen i am not ganwar i know stuffs and then only i am reaching out to you, he got furious and started shouting at me in that what do i mean to say? People who eat at restaurants are ganwar? We are not responsible for your order, you ordered through zomato you give ur complain to them. He talked to me veryyy rudely even without hearing me out which clearly showed he was at fault so he was not letting others speak, and shouted at me and said you ordered through zomato, u talk to them and disconnected the phone quickly,
          4) and the zomato girl sapna said - sorry maam i can’t help you with anything further, the restaurant didn’t allowed refund or replacement,

          NOW MAY I KNOW WHERE SHALL I GO WITH MY CLAIMS?
          I got bad food, 300/- rs food i got just few pieces and dt too cold and hard and tasteless (stale), and i complained then they shouted at me rudely, i am wanting justice, if zomato is not able to provide me with one then i will be forced to opt other ways, such rude behaviour I won’t tolerate, it was an insult . Nd zomato doesn’t support me and help me then the world will know zomato doesn’t take hold of their actions,
          Zomato customer support has been notified about the posted complaint.
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            A
            abdulajees12
            from Chennai, Tamil Nadu
            Feb 27, 2022
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            Dear, sir/mam
            M Abdul Ajees
            Zomato ID FE1756728
            My Zomato ID Inactive pls Change Active
            I want to work Zomato
            Zomato customer support has been notified about the posted complaint.
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              M
              manish_fic
              Feb 26, 2022
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              Address: Mumbai

              How Zomato is sensitive about customers' sentiments. They delivered nonveg food tonight although I had ordered veg food from a pure veg restaurant. We are pure veg and Pro plus customer. When I spoke to their customer care about our sentiments, they were causal. If Zomato is not able to manage delivery, they should shut their business. Even after sending so many reminders, they did not bother to respond. But tweeted "As per their record, my issue had been addressed and the final resolution had been provided from their end. As a customer, I haven't received yet any resolution. Even after asking a number of times, they were not able to answer "What is the final resolution". I am planning to send a legal notice for hurting my religious sentiments?
              Zomato customer support has been notified about the posted complaint.
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                D
                Dipak1991
                Feb 26, 2022
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                Eat punjab Ahmedabad bopal Matka kulfi Mrp is ₹50 and they are selling at ₹90 plus tax and delivery charge by zomato.

                How can they charge more than Mrp and Mrp includes tax as well they why extra for tax?
                Zomato customer support has been notified about the posted complaint.
                Adding image for refernce
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                  A
                  Aqeel786
                  from Hyderabad, Andhra Pradesh
                  Feb 25, 2022
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                  Address: Zomato

                  Iam mohd Aqeel my id terminated without any reason no complaint from no dely from my side either customer or hotel delay plz open my id I want to and make more orders
                  Zomato customer support has been notified about the posted complaint.
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                    K
                    Kr sujit
                    from Patna, Bihar
                    Feb 25, 2022
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                    My id deactivate

                    Address: Patna, Bihar

                    Hello sir/ mam my id is deativate my id FE1189406 my id is deactivated.Plz sir activate my id. I want to work in zamto...
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                    @
                    @sudu
                    Feb 25, 2022
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                    Address: Dwarka sector 6

                    Order I'd -[protected]
                    Zomato customer support has been notified about the posted complaint.
                    Feb 25, 2022
                    Updated by @sudu
                    Please refund money

                    Feb 25, 2022
                    Updated by @sudu
                    No
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                      M
                      MegsC
                      Feb 24, 2022
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                      I'm not able to get the promo code options. It shows promo codes are not applicable for this current order. Please resolve it.
                      Mail Id - [protected]@gmail.com
                      Zomato customer support has been notified about the posted complaint.
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                        S
                        Sjagtap
                        from Pune, Maharashtra
                        Feb 24, 2022
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                        Address: Dhankawadi, Pune Maharashtra

                        ID BGV Block
                        Zomato customer support has been notified about the posted complaint.
                        सर मैंने १ महिने पहले नया जॉइनिंग किया है पैसा भी भरा है ना तो कोई आईडी चालू हुआ है अगर आप आईडी चालू नहीं करते हो तो मुझे मेरा पैसा रिटर्न दे दो उसके लिए मैं पुलिस कंप्लीट करने वाला हूं ताकि जोमैटो ने मुझे बहुत बड़ा धोखा दिया है और है खाली पैसा ऐंठने का काम करते हैं आपको जल्द ही पुलिस की कॉपी मिल जाएगी
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                          M
                          mansani roshan
                          from Hyderabad, Andhra Pradesh
                          Feb 24, 2022
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                          I have recently bought the pro plus membership from Zomato. Since then minimum benefits they give have been decreasing. For example, Delivery on time or delivery free option has been disabled for me. When asked to the customer support they said they cannot make any changes to it. They do not deliver on time and now this option has been removed which is really frustrating for me. On multiple occasions when I had issues with the deliveries that were sent but the support has never responded with a proper resolution.
                          Zomato customer support has been notified about the posted complaint.
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                            S
                            Saurabh\'s VLOG
                            Feb 24, 2022
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                            Https://twitter.com/zomatocare/status/[protected]?s=20&t=KfouJ3SODigKGFPTFwn6Gg

                            Please check the link
                            They are offering ₹600 and a meal as a compensation for delivering non veg item to a pure vegetarian family'

                            Manju das
                            [protected]
                            [protected]
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                              R
                              Ravi kumar7878
                              Feb 24, 2022
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                              Address: Ghaziabad

                              Past 5 year Se work kar hu pls Sir mere I'd terminate ho gaye h help pls active my I'd pls help me
                              Zomato customer support has been notified about the posted complaint.
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                                A
                                avinash9999
                                Feb 24, 2022
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                                Address: Hydey

                                Zomato deducted RS 852 without authorisation from Paytm wallet.It was done in 2 saperate transaction.
                                Rs 616.60 and 235.50 on 23 Feb 2022 at about 7:40 PM .I raied it with Paytm and so far all I have is a complain number. I dot know who is responsible for fraud here Attaching screenshot.
                                Zomato customer support has been notified about the posted complaint.
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                                  S
                                  Surushi
                                  from Haridwar, Uttarakhand
                                  Feb 22, 2022
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                                  Website: Zomato

                                  I ordered paneer butter masala from Punjabi tadka. I had ordered the same dish from the restaurant in the past as well. But this time it came really pathetic in quality as well as quantity. The paneer was very less in number and the gravy was extremely thin in texture. The taste was of cheap chat masala and stale. I was highly disappointed as I had called my friends over. Our party was spoiled and we had to throw the entire paneer butter masala as the taste was really bad.
                                  Zomato customer support has been notified about the posted complaint.
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                                    S
                                    Feb 22, 2022
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                                    Address: Gurugram

                                    Dear zomato, there is much more to say but i am sharing the wrong happenings, delivery boys are doing their jobs but getting payout in diverse form. Some like me are doing too much work but getting only money around 800 rs full day. Some are just sleeping at their homes and doing easy orders and getting 1100 rs a day. This is because of your worsed appointed corrupt team leaders only making good rate card ids for their freinds and relatives. Pls take it seriously until good riders get this news and get demotivation. Thank you.
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