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Zomato Complaints & Reviews

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Updated: Aug 25, 2026
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Zomato reviews & complaints page 92

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R
Rakesh Moyal
Mar 18, 2022
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Address: Sikar

We created I'd and payment also made against for kit, but still kit not received. Delivery show in app 27 feb.2022 but still not received
Zomato customer support has been notified about the posted complaint.
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    H
    Himanshi m
    Mar 18, 2022
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    Order id. [protected]

    I recieved burnt food from zomato and their customer service is just qutomated messages
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      S
      Shubham Khera
      Mar 17, 2022
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      2 transactions are being debited from my PayTm wallet but those orders are not placed by me and neither it is from my Zomato account. And I am not able to get information about it.
      Order Id - ZTD-22-6C58593A4D98F
      ZTD[protected]F1A6C11
      Zomato customer support has been notified about the posted complaint.
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        R
        Rudranshparita02
        from Bhopal, Madhya Pradesh
        Mar 17, 2022
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        Address: Mp Nagar Zone 2
        Website: Zomato

        The delivery that came to deliver my food was talking very rudely on the phonr first he called me and then i asked him to tell me his whereabouts and then he said I'm at your location he wasn't even mentioning where then i asked him again so he said Come out of your house and then talk to me . After he came to the right place i was taking the food so he was looking as if he was drunk and was saying kabhi ghar ke bahar nikal ke bhi dekhlo i said that's not the way you can talk to me and then started fighting and i said that I'll complain so he said go ahead and file a complaint i don't care about this job anyway
        Zomato customer support has been notified about the posted complaint.
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          H
          haz4rd
          Mar 17, 2022
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          Yesterday I ordered food transaction failed but money was deducted from my account & I've got no refund yet, please look into the matter and initiate refund ASAP.
          Order no. - [protected]
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            R
            rahul1718
            from Surat, Gujarat
            Mar 17, 2022
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            Date :[protected]
            Thursday

            I order Some item on Tulsi Restaurants, Surat Which payment Amount is 1030.68 INR paid via BHIM app but ordered not placed

            My MObile no : [protected]
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              S
              South Indian Chettinad Restaurant - Bangalore
              Mar 16, 2022
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              Address: The SOUTH INDIAN Chettinad Restaurant

              We are from The SOUTH INDIAN Chettinad Restaurant, Kalyan Nagar, Bangalore. Outlet ID: 19656415

              We are not happy with current POC persons and they are not trying to address our queries which we have raised more than 45 days.

              They are arguing and fighting with us in unprofessional manner.

              So we request to provide new point of contact person who have a patience and skills to support, resolve the customer real issues and professional manner also with in expected time to avoid any business loss for us.

              Thanks!!!
              Zomato customer support has been notified about the posted complaint.
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                A
                adeema infotech
                Mar 16, 2022
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                Address: [email protected]

                Myself Momin Atif
                From bhiwandi
                My id is FE1598821

                Please active my id as soon as
                Zomato customer support has been notified about the posted complaint.
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                  S
                  SyedAmjadAli
                  from Lucknow, Uttar Pradesh
                  Mar 16, 2022
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                  Address: India
                  Website: www.google.co.in/url?sa=t&source=web&rct=j&url=www.zomato.com/who-we-are&ved=2ahUKEwjc2sGRm8n2AhU0TWwGHUAqAMkQFnoECC8QAQ&usg=AOvVaw3F6_jerBNMfn9svBNaKOtn6Hqeag7pqhIcJ_ExYa7i8nFwGU1XLa0

                  This is Syed Amjad Ali. I am working with your Company my ID was terminated For False Reasons account., Team leader Said To Contact Or Complaint, Kindly request you to please please activate my ID as soon as possible.

                  Name: Syed Amjad Shokat Ali
                  ID: FE1646334
                  LOCATION: Aliganj
                  City: Lucknow
                  Zomato customer support has been notified about the posted complaint.
                  Mar 21, 2022
                  Updated by SyedAmjadAli
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                    S
                    Swagata Sanyal
                    Mar 15, 2022
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                    Address: baranagar
                    Website: Sunnys dhaba

                    Guys i was harassed by zomato. They always says provide discount and Run a campaign for growth. but its not true. Last 2 month i was suffer lots of problem as a cloud kitchen owner
                    1. Zomato promises us for maximum order as per budged which i had chosen ( budged is 2000+GST), but unfortunately i was getting 2/3 times less amount ( 800 approx) from ads budged. if this happen all the time then how i grow my business ?
                    2. They i showing negative review in front line, but positive reviews are not showing, Then how my outlet attract more customer ?
                    Zomato customer support has been notified about the posted complaint.
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                      S
                      shoukeen mirza
                      Mar 14, 2022
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                      My order [protected]
                      Deluxe dhaba yamunanagar.
                      I place my order in my current address & restaurant & delivery partner accpt my order
                      After delivery time rejected my order automatic & deducted my all amount.
                      After this job not accept my call.
                      Zomato customer support has been notified about the posted complaint.
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                        M
                        Mauni
                        Mar 14, 2022
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                        I ordered pizza and coke from pizza Galleria karnal via Zomato. Bur they delivered only pizza not coke. I paid online for both but neither they refunded me nor they delivered coke.
                        Zomato customer support has been notified about the posted complaint.
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                          D
                          Diksha Monga
                          from Delhi, Delhi
                          Mar 14, 2022
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                          Resolved

                          I ordered and paid 172 and even shared pic when i asked and raised concern their executive gayatri just said we are aplogize but refund was not given to ms
                          Mar 15, 2022
                          Complaint marked as Resolved 
                          No resolution given so far
                          Zomato customer support has been notified about the posted complaint.
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                            I
                            Ioh ja
                            from Mumbai, Maharashtra
                            Mar 14, 2022
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                            My back and t-shirt will be known not delivered and profile will be verification
                            I am pay rs 600
                            My I D. FE1763401
                            Zomato customer support has been notified about the posted complaint.
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                              B
                              Bhädrã Gøwdä
                              Mar 13, 2022
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                              Profile verification
                              Zomato customer support has been notified about the posted complaint.
                              Mar 13, 2022
                              Updated by Bhädrã Gøwdä
                              Please ID open
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                                S
                                Sandeep_1988
                                from Ghaziabad, Uttar Pradesh
                                Mar 13, 2022
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                                Address: Modinagar

                                Dear Team,

                                This is to inform you that Zomato's services are very bad. Today we ordered Pizza and other items at 1:30 Pm from Biggies Pizza through Zomato. But till now we have not received our food. when we called to delivery Boy Mr. Rishi then said to call the company. He is not responsible for the delay.

                                Can any one of the management share with me the reason for the delay with proof. Otherwise I'll escalate it to consumer court with compensation demanded. we'll never use your services in future and also upload everything on social media, how you guys make fools to the public.

                                Order No - [protected]
                                Dated- 13 mar 2022 at 01:42 PM

                                It's very much rubbish to give me an amount of Rs. 84 as compensation. I think the cost of 2 Hours and the image of a regular buyer is Rs. 84 as per the norms of Zomato. Until I had paid Rs 583.25 for the food with Rs.500/- coupan adjusted.

                                You guys provide very bad services and force us to accept the bad food which was made before 2 Hours and delivery boy carried it for the same time in the temperature of 31 'C'.

                                All these activities will be put on social media. So that everyone will take care and be safe from the wrost services by Zomato.
                                Zomato customer support has been notified about the posted complaint.
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                                  B
                                  Bala456
                                  Mar 13, 2022
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                                  Address: Baner

                                  Sir I am working in zomato since one year my FEid is FE1173580 it is disabled due to vehicle mismatch idont have bike main bike afort nahi kar Sakta please Mera id chalu kar do
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                                    J
                                    Jitendra Chahar Jiatn
                                    Mar 13, 2022
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                                    Address: Agra sahagnj

                                    Sir please id chalu kar do FE835479
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                                      H
                                      Harshad2401
                                      Mar 13, 2022
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                                      My complaint Id is [protected]. I ordered pizza from dominic's pizza Ferozepur city. The delivery person showed the order delivered even before delivery. Then I called number given by Zomato. The order was delivered and i even rated the delivered person. He then called me back n started misbehaving why I called on that number. I told him the number was given by Zomato he then started using abusive language. His name is Mr Harpal please look into this matter
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                                        B
                                        Bajrang Bali
                                        from New Delhi, Delhi
                                        Mar 13, 2022
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                                        Dear sir
                                        My Zomato I'd is FE1778496
                                        Please verify my id and open my id
                                        My I'd verification is not complete cause is bank account passbook is not clear I ready to give another bank account please open my id
                                        Zomato customer support has been notified about the posted complaint.
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