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Updated: Feb 18, 2026
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J
Jroshan430
from Kolkata, West Bengal
Feb 15, 2022
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Mai 31- 6 feb tak Zomato bike delivery me kam kiya hu but mujhe mera weekly payout abhi tak nhi mila hai mai us week me 3464 rs ka kam kiya tha aur mujhe cash 2515 rs mile the delivery ke time uske bad bacha hua ammount abhi tak mujhe nhi mila hai mai har bar Zomato ke helpline me complaint karta hu but mujhe bola jata hai Monday tak resolve ho jayga but kuch hota nhi hai ...team leader se v maine help mangi but wo kuch response nhi karte hai wo kisi v tarh ki help nhi karte hai
Feb 15, 2022
Complaint marked as Resolved 
Mujhe mera payout mil gya hai thanks for helping
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    S
    Surya partap
    from Chittorgarh, Rajasthan
    Feb 15, 2022
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    My i.d is suspended dear Zomato team meri i.d ko no mask me suspend Kiya hua hai pleas meri i.d ko activet kariye me Zomato me kaam krna chahata hu 1 Saal se meri i.d ko band Kar rkha hai my FE i.d 585662 my mobail no [protected] city chittorgarh steat rajesthan
    Zomato customer support has been notified about the posted complaint.
    Feb 15, 2022
    Updated by Surya partap     Pleas activet my i.d dear Zomato team sir and mem

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      A
      Abina Blasious
      Feb 14, 2022
      Feb 15, 2024
      This thread was updated on Feb 15, 2024
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      They deducted money twice for same order

      Ordered through zomato app on February 14, 2022 at around 9 pm in madhapur, Hyderabad. Paid via phonepe. First time the transaction was shown successful in phonepe, money (140.50.) deducted from account, but in zomato, the order was showing unsuccessful. It showed that payment failed and was asking to pay again. So, i paid again via phonepe. This time also money got deducted. After some time, the order was showing successful in zomato app....
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      T
      Thilagavathy gopinathan
      from Chennai, Tamil Nadu
      Feb 14, 2022
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      Address: 199, baba nagar, 1st main road, villivakkam, chennai 49
      Website: sbi/zomato

      I ordered 2 quick lunch and 2 limited meals for Rs.587/- through net banking. Amount was debited but in the order it is displayed Payment incomplete. Then i chose other mode COD and the order was placed. I request you to kindly refund my R.s587/- which was debited.
      Zomato customer support has been notified about the posted complaint.
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        A
        Aniket Valvi
        Feb 14, 2022
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        Hello,
        I have completed all the process of Zomato. I am getting an Error of BGV Failed from 2nd Feb. Also I raised a Ticket for the same and got a repsonse that my issue will be resolved in 7 Working Days. It have been 10 days now but still no Updates. Apart from that I have Recieved the delivery items from zomato already and even the status for the delivery is not showing in the app.
        PLease activate my ID so that I can start using and start the work with zomato
        Zomato customer support has been notified about the posted complaint.
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          A
          Akash umre
          from Wardha, Maharashtra
          Feb 13, 2022
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          Address: Mohan nagar nagpur road wardha

          I ordered a food by zomato and i paid online but my food doesn't deliver to me and my money also not refund by the zomato
          Zomato customer support has been notified about the posted complaint.
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            A
            Arcind
            from Jaipur, Rajasthan
            Feb 13, 2022
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            Hi team, This is Mohan Yadav. I am working with your Company last 6 month. But last 1 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible. Name: Mohan Yadav
            ID: FE1547352
            LOCATION: Vaishali nagar City:Jaipur Regards, Mohan Yadav
            Zomato customer support has been notified about the posted complaint.
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              D
              Dilpreet111
              Feb 13, 2022
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              Hi, I am not able to setup my credit card. It’s a visa card but not from Indian banks. Earlier I used to order with same credit card and it’s no longer working. I ordered few items for my Mum’s birthday and when I went to pay, the app gave me an error payment cannot be processed. I can use my card all over the world but I have no idea why you guys are unnecessarily blocking overseas cards. Can someone please advise why this was happening and how can we resolve this issue.
              Zomato customer support has been notified about the posted complaint.
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                H
                Harish_kumar_official
                Feb 13, 2022
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                There is no cash on delivery option available on my phone for any order. It always shows cod is not available at this moment but if i order the same thing from other phone it will show the cod option. I want to use my cod option kindly give me my cod option back. At first i was able to use cod but for 1 month my cod option is not working. You really need to fix that
                Zomato customer support has been notified about the posted complaint.
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                  T
                  TECHNOLOGY by Subhendu Das
                  Feb 12, 2022
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                  Address: Delhi

                  I have ordered dhokla 1kg from Zomato at rs.168 when i received it i see that items in my order was poor and worst quality.. I have already contacted Zomato via chat or mail but nothing happened yet . I request you to please immediately refund my money to my original payment method...
                  My mail id:- [protected]@gmail.com
                  Zomato customer support has been notified about the posted complaint.
                  Feb 12, 2022
                  Updated by TECHNOLOGY by Subhendu Das                   I want refund anyhow
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                    V
                    Varanasi Janardhana Rao
                    from Hyderabad, Telangana
                    Feb 12, 2022
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                    Address: Chaitanya food court kphb hyderabad

                    12 FEB 2022
                    TRANSFER TO
                    [protected] INB
                    Zomato Media Private
                    Limi
                    [protected]IGA
                    MZQZRD8 Rs.288.75
                    Zomato customer support has been notified about the posted complaint.
                    Feb 12, 2022
                    Updated by Varanasi Janardhana Rao                     12 FEB 2022
                    TRANSFER TO
                    [protected] INB
                    Zomato Media Private
                    Limi
                    [protected]IGA
                    MZQZRD8

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                      A
                      anjaliaakash
                      from Delhi, Delhi
                      Feb 12, 2022
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                      Need refund
                      Payment done twice
                      Zomato customer support has been notified about the posted complaint.
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                        A
                        anirudh tayde
                        Feb 12, 2022
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                        Address: Shrirampur

                        Dear sir my name is Anirudh Tayde want to inform you that my id has been terminated due to cancellation, beacuse I was new and didn't know the system.
                        I am in very much need of job.please help me.
                        My login and mobile number is: [protected]
                        Zomato customer support has been notified about the posted complaint.
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                          A
                          anirudh tayde
                          Feb 12, 2022
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                          Address: Shrirampur

                          I got faulty rate card in which daily and weekly min g are not given. Please help
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                            D
                            Dilip Kumar tomar
                            from Delhi, Delhi
                            Feb 12, 2022
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                            My id is not open since 9days m all ready complete but not solve my problem please help me sir
                            Zomato customer support has been notified about the posted complaint.
                            Feb 13, 2022
                            Updated by Dilip Kumar tomar                             Mai aapko logo ko last worgnig deta hu nhi Mai cort chala jaunga case karne fir waha he jabab dena
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                              I
                              Its_shiva
                              from Amritsar, Punjab
                              Feb 12, 2022
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                              Address: Ranjit avenue B block

                              Dear Sir /
                              Mam

                              Please provide my solution .i m using zomato id till 2016..and now a i have denail order for emergency reason...the zomato company has blocked my account (terminated account) i have requested this..plzz unblocked my account..i have no work..i have to work with zomato..⁸

                              Regards
                              SHIVA
                              [protected]
                              Zomato customer support has been notified about the posted complaint.
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                              I have manny manny times asked the zomato TL he always says that it will unblocked with 2 days...now 21 days ago. No solution found..plzz help me...i m very poor man...i have no work other..plzz activate my id ass soon as..i m waiting...now a days zomato company blocked the all employee id because they have join to much employee and they can't pay money to employee...i have only this req..plzz activate my account...
                              Reply
                              Abhi tak unblock id nhi hui meri..
                              Reply
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                                W
                                when_cutt
                                Feb 12, 2022
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                                My wife was a 5th month of pregnant and she asked me to eat a chicken biryani.
                                But
                                I have a 200 rs only.
                                Inthat case i ordered chicken biryani in ZOMATO at 8pm (11/02/2022).
                                She was excited to eat.
                                My order delivered in just 10 minutes only
                                But the problem is
                                They packed cool biryani instead of bottom side as i shown a picture.
                                But the top of the pack is hot.

                                It means they packed afternoon only.

                                Finally me and my wife slept without dinner.
                                Here my question is
                                What will happen we eaten that biryani?
                                I complaints zomato customer care also
                                But they were saying
                                It doesn't repeat next time.
                                They dont taking action of this time.
                                I just asked about my hungry
                                I dont want to next time matter.

                                Zomato taken my 142₹
                                And my time
                                Me and my wife hungry level.

                                Is this the way to trust zomato.

                                Why always showing advertising in YOUTUBE and TV'S...

                                I want justice and penalty on zomato
                                Zomato customer support has been notified about the posted complaint.
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                                  M
                                  Mariya Dasu
                                  Feb 12, 2022
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                                  Address: Visakhapatnam

                                  Sir:this is mariyadasu (FE1259945)last 7months I worked in our Zomato delivery partner, two days before my I'd is terminated due to frequent customer cancellation, My Sensiour apologize for what I did mistake, so kindly activate my Zomato account contact number [protected]
                                  Zomato customer support has been notified about the posted complaint.
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                                    J
                                    Jadeja Ashaba
                                    Feb 11, 2022
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                                    Address: Shashtrinagr Ajmera Street-7 house no:-b45

                                    I want refund for more then 5 days it is still in pending my position is not good pls help
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                                      S
                                      Saroj Varma
                                      from Noida, Uttar Pradesh
                                      Feb 11, 2022
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                                      Sir. Madam .Mera I'd 6 day se pending me hai verifictoin pending 4 day ho gaya hai phir bhi I'd on nahi ho Raha hai mera register number [protected] or FEID 1718058 hai please help me sir 😥😥 sir mene cash deposit bhi kar diya hai 1280$
                                      Zomato customer support has been notified about the posted complaint.
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