Zomato Complaints & Reviews

I purchased the Zomato pro plus was happy and satisfied using it but recently out of the blue Zomato started showing that Domino's do not deliver to my location but surprisingly when I logged in with another account that do have Zomato pro plus Domino's was delivering to the exact same location. I suspect it's because Domino's charge around 70 rupees as delivery charge but for pro plus customers delivery is free. After this I skipped Domino's and started ordering from other restaurants but then one day they temporarily disabled my account, I mailed them too many times but all the mail's went unanswered. I invested in Zomato pro plus and now this is what I am suffering.

We created I'd and payment also made against for kit, but still kit not received. Delivery show in app 27 feb.2022 but still not received

Order id. [protected]

I recieved burnt food from zomato and their customer service is just qutomated messages

2 transactions are being debited from my PayTm wallet but those orders are not placed by me and neither it is from my Zomato account. And I am not able to get information about it.
Order Id - ZTD-22-6C58593A4D98F
ZTD[protected]F1A6C11

The delivery that came to deliver my food was talking very rudely on the phonr first he called me and then i asked him to tell me his whereabouts and then he said I'm at your location he wasn't even mentioning where then i asked him again so he said Come out of your house and then talk to me . After he came to the right place i was taking the food so he was looking as if he was drunk and was saying kabhi ghar ke bahar nikal ke bhi dekhlo i said that's not the way you can talk to me and then started fighting and i said that I'll complain so he said go ahead and file a complaint i don't care about this job anyway

Yesterday I ordered food transaction failed but money was deducted from my account & I've got no refund yet, please look into the matter and initiate refund ASAP.
Order no. - [protected]

Date :[protected]
Thursday

I order Some item on Tulsi Restaurants, Surat Which payment Amount is 1030.68 INR paid via BHIM app but ordered not placed

My MObile no : [protected]

We are from The SOUTH INDIAN Chettinad Restaurant, Kalyan Nagar, Bangalore. Outlet ID: 19656415

We are not happy with current POC persons and they are not trying to address our queries which we have raised more than 45 days.

They are arguing and fighting with us in unprofessional manner.

So we request to provide new point of contact person who have a patience and skills to support, resolve the customer real issues and professional manner also with in expected time to avoid any business loss for us.

Thanks!!!

Myself Momin Atif
From bhiwandi
My id is FE1598821

Please active my id as soon as

This is Syed Amjad Ali. I am working with your Company my ID was terminated For False Reasons account., Team leader Said To Contact Or Complaint, Kindly request you to please please activate my ID as soon as possible.

Name: Syed Amjad Shokat Ali
ID: FE1646334
LOCATION: Aliganj
City: Lucknow

Guys i was harassed by zomato. They always says provide discount and Run a campaign for growth. but its not true. Last 2 month i was suffer lots of problem as a cloud kitchen owner
1. Zomato promises us for maximum order as per budged which i had chosen ( budged is 2000+GST), but unfortunately i was getting 2/3 times less amount ( 800 approx) from ads budged. if this happen all the time then how i grow my business ?
2. They i showing negative review in front line, but positive reviews are not showing, Then how my outlet attract more customer ?

My order [protected]
Deluxe dhaba yamunanagar.
I place my order in my current address & restaurant & delivery partner accpt my order
After delivery time rejected my order automatic & deducted my all amount.
After this job not accept my call.

I ordered pizza and coke from pizza Galleria karnal via Zomato. Bur they delivered only pizza not coke. I paid online for both but neither they refunded me nor they delivered coke.

I ordered and paid 172 and even shared pic when i asked and raised concern their executive gayatri just said we are aplogize but refund was not given to ms

My back and t-shirt will be known not delivered and profile will be verification
I am pay rs 600
My I D. FE1763401

Profile verification

Dear Team,

This is to inform you that Zomato's services are very bad. Today we ordered Pizza and other items at 1:30 Pm from Biggies Pizza through Zomato. But till now we have not received our food. when we called to delivery Boy Mr. Rishi then said to call the company. He is not responsible for the delay.

Can any one of the management share with me the reason for the delay with proof. Otherwise I'll escalate it to consumer court with compensation demanded. we'll never use your services in future and also upload everything on social media, how you guys make fools to the public.

Order No - [protected]
Dated- 13 mar 2022 at 01:42 PM

It's very much rubbish to give me an amount of Rs. 84 as compensation. I think the cost of 2 Hours and the image of a regular buyer is Rs. 84 as per the norms of Zomato. Until I had paid Rs 583.25 for the food with Rs.500/- coupan adjusted.

You guys provide very bad services and force us to accept the bad food which was made before 2 Hours and delivery boy carried it for the same time in the temperature of 31 'C'.

All these activities will be put on social media. So that everyone will take care and be safe from the wrost services by Zomato.

Sir I am working in zomato since one year my FEid is FE1173580 it is disabled due to vehicle mismatch idont have bike main bike afort nahi kar Sakta please Mera id chalu kar do

Sir please id chalu kar do FE835479

My complaint Id is [protected]. I ordered pizza from dominic's pizza Ferozepur city. The delivery person showed the order delivered even before delivery. Then I called number given by Zomato. The order was delivered and i even rated the delivered person. He then called me back n started misbehaving why I called on that number. I told him the number was given by Zomato he then started using abusive language. His name is Mr Harpal please look into this matter