[Resolved]  Zoom Car — 1 unlock wrong cycle but cycle not found.

I am from chennai. On feb 22 i unlock the cycle no. 100818 instead of cycle no.100848. I reported to zoomcar pedal customer service at the moment itself. That day got call from zoomcar pedal kolkata that cycle is in kolkata. On 23 feb they said that case will be solved within evening. But now they are not responding to my mails, messages and not answering to my calls.

My balance deducting in paytm.

Please help.
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Mar 28, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2018
Zoomcar Customer Care's response
Hello Manjunath,

Greetings!

We are sorry for the trouble caused. Please send us an email through our contact us page. The concerned team shall revert to the email. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar
Complaint comments 

Comments

Zoom car charged me with an additional 1000 rupees as they intented that we had cigarette ash as well as smell in the car...while starting on the trip...the car had an alcoholic smell ...but i didnt raised a complaint...and also it had 2 match sticks too...

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