[Resolved] Zoom Car — 100402 bike unlocked accidentally
North 24 Pgs, West Bengal, India
I accidentally booked a wrong bike tonight near najrul tirtha. I typed a different digit. It seems someone is using the bike 100402 and i m being charged as i cant end the trip.. I am being charged from my paytm wallet..
I would be highly grateful if you can end my trip and help me out with my problem.
Customer - aritra bhattacharjee
Location - new town, kolkata
Complaint marked as Resolved 2018-01-09 07:33:48
[Dec 06, 2017] Zoom Car customer support has been notified about the posted complaint.
Verified SupportZoom Car Customer Care's response Dec 08, 2017
Please accept our sincere apologies for the trouble caused. Upon checking we see that the trip has been ended.
If there is any excess amount deducted from your Paytm wallet, kindly send us an email to
[protected]@zoomcar.com with the below requested details.
Paytm linked mobile number:
Excess amount debited:
We shall have a check and refund the excess amount charged for the trip.
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