[Resolved] Zoom Car — activation of original account

Pree008

from Bengaluru, Karnataka

Address:

562110

Sir my account has been blacklisted due to two id which were made i understand the company concern but i would like to tell you that my original id is [protected]@gmail.com please activate this and remove my driving license from the i'd [protected]@gmail.com as please respond back and resolve my this issue as early as possible
And there was also a booking done with the i'd by my friend for which 3000 refund still i have to receive please respond regrading that and make the refund as early as possible booking id-jps6fw95x

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Feb 25, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

Zoomcar Customer Care's response Hello Preetam,

Greetings!

We understand your concern here. Please drop an email through our contact us page, our team shall have a check and share an update.

With regard to the fuel refund, we see that the refund has been initiated the source account which was used while making the booking, hence, we request you to wait for 5-15 days the refund shall reflect in your account.

Regards,
Ramya. S