Zoom Car — Amount

Dear sir/madam

Pl find the details below regarding refund from zoomcar and do the needful pl

[protected]@gmail.com

I made 2 bookings on 25th & 28th may.
On 25th may zoom tram cancelled my booking saying that car has been used for some emergency. They told that they will refund the amount.
On 28th may i made a booking and there was security deposit amount.. So i've yet to receive my security deposit and fuel reimbursement.

I tried to attach the image related to booking details but unable to attach the file.
So i'll share the details here
25th may booking id jps6nyigv amt rs.2637/- booking was cancelled by zoom team because of in availability of car.
28th may booking id jps6nyqme amt rs.4075/- security deposit and fuel reimbursement

I've been trying to call zoom tram from last 2 months. Initially they use to respond saying that there has been some technical issue with their servers but now they are not even reachable. That is the reason i would like to take help from this platform..

Kindly look into this and help me to get justice..

Thank u
Was this information helpful?
No (0)
Yes (0)
Zoomcar customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5658
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information