Zoomcar Complaints & Reviews

More than a month got over but still zoom car has not refunded my money back terrible to see. They won't answer to mails and customer care number is useless....

It's been three months now, yet to receive my refunds.....

HI Team,

I have ZoomCar booking on 12/11/2020, but still I haven't received my Refund. Please help. Attached Booking Cancellation receipt.

Regards
Neeta Singh
(+91) [protected]...

HI Team,

I have ZoomCar booking on 13/11/2020, but still I haven't received my Refund. Please help. Attached Booking Cancellation receipt.

Regards
Neeta Singh
(+91) [protected]...

I had cancelled my booking on 16th Jan, 2021 but didn't get any refund from Zoomcar till now. Zoomcar app is waste of time only as I am not getting any response from them. I tried contacting them via email so many times but useless. I don't know what is going on...

I had booked and cancelled a booking on 18th December 2020. However its been over 2 months and I have not received my refund amount of Rs.12, 336. Even after several follow ups and complaints, I have no resolution. Booking reference # JPS6NBUO6INVOICE...

Booking ID is JPS6N49E4
REFUND OF RS. 4550...

I booked zoomcar on Nov 12 according to their policy they have to give refund back within 30 days .But its been 3 months and i didn't received my refund ....

My name is veera bhrama chary, my booking id is JPS6N2NKE, I didn't get my refund since 4months, please take the action against zoom car...

Dear Sir / Madam,

I am writing to you to raise an issue about: Car Rental

I made a booking car in Dec 2020 and booking and trip got completed successfully. After that paid advance refund 2499 Rupees got initiated. But till the date refund is not done.

I tried to reach in all mediums but no response.

Kindly take it seriously.

It occurred on: 13/12/2020

clear...

Hi
its been 6 months i didn't received my refund amount Rs. 5687 (booking ID's: JPS6NDVXW, JPS6NY89F). after several followups via mail still i am waiting for the refund to credit in my account. i am completely clueless how come they are getting business even after after cheated thousands of customers. And the worst thing is none of the contact numbers are working....

ZoomCar booking with ID: JPS6N2ZMZ was done and completed duly on 31/10/2020. Final settlement of Rs. 5200/- was supposed to be returned in 30 working days and it is around 4 months and no communication has been initiated from the Zoomcar side...

It has been more that 3 months since I cancelled the booking. Earlier when I was able to connect to costumer agent via phone, they told me to wait for 90 working days. And even after that when refund was not initiate, they told me to wait for another week. But it has been a month since I am trying to call the customer care number, but am not getting option to talk to any agent. There is no way to reach anyone. Following is the booking id...

I have booked multiple bookings in between july and November with Zoomcar and none of the amount is refunded to my account so far.
Every time they promise to reutrn but nothing is made so far....

I have cancelled my booking on 29 July, 2020. The pending amount stands at 8437 rupees. After multiple follow ups on calls, social media till date I have still not recieved the refund amount. During these months, I paid an additional 1000 rupees as legal charges to a legal firm and have sent a legal notice to the company but they have never responded on the legal notice neither they have refunded the money....

I had completed my trip on 04 Jan, 2021
On Mahindra Scorpio.
It's been almost 2 months and I haven't received my refund of 1499.
On the app it shows Pending Refund since Jan04, 2021.
I am unable to contact the customer care too
My Booking Id is JPS6NXGES...

Dear Team
It's almost now 10 months now, no refund yet. Cancelled the booking on 6th April. Everytime you are asking me have patience. I really disappointed with your service.
Booking reference: JPS6NKLIP
Still it is showing refund processed but amount not credited. Amount is 12000+.
It seems, you are waiting for me take legal actions....

Booked Zoom car to travel on 24th Dec 2020 (Booking ID - JPS6NFN3K) and 5th Jan 2021 (Booking ID - JPS6NFN1L), but both bookings got cancelled by zoon car executive due to vehicle unavailability and refund was initiated accordingly. However, as of today didn't received refund for either of these booking even though cancelled date is more than 45 days for both bookings.

Was raised the concern a couple of times under my booking...

I have booked zoomcar on 5th jan 2021 and cancel immediately, zoom car has taken Rs.200 cancellation fees and refund amount Rs. 4879 is still not refunded by zoomcar. Already 45 days passed.

Zoomcar booking details
ID- JPS6NXV8C...

Booking ID: JPS6NTG0D

https://twitter.com/atinder90/status/[protected]/photo/1

Refund 3386...