[Resolved] Zoom Car — blacklisted by zoomcar without no reason

milind13_08

from Mumbai, Maharashtra

Address:

Thane, Maharashtra, 421306

Why my account has been blacklisted. My email id is [protected]@yahoo.co.in.

Please resolve this as soon. Need to book a ride. I don't know without any reason. How they have blacklisted the account.

Kindly revert as soon as possible, this kind of support not expecting from zoomcar.

Please help me out of this and provide a valid reasons for this inconvenience caused

Was this information helpful?

No (0)

Yes (0)

Jun 11, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

May 07, 2019

Zoomcar Customer Care's response Hello Milind,

Greetings!

Upon checking we see that you have created a new account with the email ID- psy.[protected]@gmail.com.

Therefore the previous account has been blacklisted. As per our policy, you can have only one account active.

Regards,
Sowmya