[Resolved] Zoom Car — blacklisting of my accounts

Pree008

from Bengaluru, Karnataka

Address:

562110

I am a supermiller for zoom car as i am a regular customer of zoom car but yesterday it is showing my account has been blacklisted without any reason and i complained and i am. Getting no responses my email id registered on zoomcar is [protected]@gmail.com
I want this problem. To be rectified soon as i am. Facing problem due to it. And as i have been. Loyal customer to zoom car its a matter of customer insult blacklisting without any reason

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Mar 4, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2019

Zoomcar Customer Care's response Hello User,

Greetings!

We understand your concern here. Upon checking with the above mention registered mail id, we see the driving licence which you have uploaded under the account have been already approved in the different account [protected]@gmail.com. We regret to inform you we will not be able to approve the same driving licence again.

Regards,
Imran
Zoomcar

Jan 25, 2019

Updated by Pree008 Sir that account was created by my friend but my original id is [protected]@gmail.com please remove driving licence from [protected]@gmail.com and activate my this account [protected]@gmail.com and please be urgent I need to do the booking

Verified Support

Jan 26, 2019

Zoomcar Customer Care's response Hello User,

We understand your concern here. Unfortunately, we will not be able to approve the same driving licence under the account [protected]@gmail.com. Hoping for your kind understanding in this regard.

Regards,
Imran