[Resolved] Zoom Car — blocking of account | |||
I have been blocked by zoom car without any reason. Kindly please resolve my issue. I am not able use my account anymore. My registered email id: [protected]@gmail.com My driving licence is still pending for verification. Dont simply put everyone account into blacklist. Yes, i do reffered to my friend. And i credited with 500 but now i am not able to use it. Was this information helpful? | |||
Jan 25, 2020 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 25, 2019 Zoomcar Customer Care's response Hello User, Greetings! We did check the email ID [protected]@gmail.com and see that the same was blocked as you wanted to upload your license under the email ID [protected]@gmail.com. Also, we see that the name on the license and the email account under [protected]@gmail.com is different. Regards, Appachu Zoomcar | |||
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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I am supposed to get a refund of Rs. 5724 but I haven't received anything yet.
Greetings!
We did check the booking and see that the refund was not processed due to a technical issue. We have rectified the same and released the amount to the source account.
The amount will hit the respective account within 5-15 days.
Regards,
Appachu
Zoomcar