Zoom Car — booking id: jps667huw

Address:

Hyderabad, Andhra Pradesh, 500084

I have to get more rs. 360. The vehicle didn't have 10% fuel, check the image attached, it had 7% fuel,, which when i clicked on it, it didn't let me enter the same number (7) again, the minimum that can be entered was 10%, so i entered 10 %, you can check this in your app. And also i don't know what mileage that car would give in that condition, unserviced, can be seen from the condition of the car, check the images, also car is driven within the city so obviously fuel will be consumed and that is the reason we opt for with fuel and didn't go for no fuel vehicle. I got the car after talking to your support 5 times, you guys changed two cars. Originally i booked swift automatic madhapur location before 4 days, which you guys told me that the car is not available just before 4 hours of the pickup time and then left me with options which had other cars and another automatic far from my location almost 7 kms, in city 7 kms is too much, (You will give cab money but who will give time), which when i reached the location found that the car had damaged front bumper, red color car. After which i contacted you, asked me to upload the pics, and then i waited and after discussion i was given this car again in another location, i again had to travel to that location and pick this car which was with almost no fuel and in very very dirty condition. But since i had plans that day i had to take it as no other option and i managed but was extremely disappointed. I had to contact you again and had to car wash and refuel it, i have bank receipts from which i paid the fuel bill and the also the fuel bill, you may check with the petrol pump, it is a famous pump within area. I aint doing any fraud here nor want any extra money. I'm just asking you my money. I refueled your car and i should get my money. I have booked car with fuel and driving in city can consume fuel. And also i have driven 70 kms. Mileage also depends upon the car condition and also the fuel guage shows 10% differences of the fuel which can't attribute to exact measurements which you are talking. You should check the customers travel history with you before denying completely to help something which is 100% genuine. Money is hard earned and we travel with you bcz of trust and your guarantee to support but such behaviour defenitely discourages us to go with you. There are many others in the market. I don't have any need to threaten, this is a suggestion and a request from one of your users which well wishes you. Its just around rs. 400 but that is not the thing, it is the trust which breaks. I hope you would check into this and help further.