[Resolved] Zoom Car — cannot end the trip in pedl | |||
I tried pedl for the first time today. After i was done with my ride, i went back to the pedl station to return the bike. I could not end the ride as it said the bike was not at the pedl station. I tried atleast 3 pedl stations nearbym but still was unable to end the trip. It's been more than 2 hours now, i am still unable to lock or end my pedl trip. I am incurring unnecessary charges. Was this information helpful? | |||
Dec 17, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Nov 16, 2018 Zoomcar Customer Care's response Hello Aadesh, Greetings! We apologize for the inconvenience caused. We would request you follow the below steps and raise your concern. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions Regards, Imran Zoomcar | |||
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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I don't know how but my money was deducted frm paytm rs 36 and i dnt know y they r showing me rs159 as outdated balance i haven't booked any pedl please help me out by refunding back my money thank-you
Greetings!
We apologize for the inconvenience caused. We would request you follow the below steps and raise your concern.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions
Regards,
Imran
Zoomcar