[Resolved] Zoom Car — Car not in good condition

Avsx

from Lucknow, Uttar Pradesh

Address:	Bangalore, Karnataka, 560001
Website:	www.zoomcar.com

I have booked mahindra xuv for 3 days but the car allotted to me is not in good condition the car is #vibrating while running #central lock key is not working #doors were making noise #while taking breaks the car slights towards left. We pay you lot of money for hiring cars atleast you all should provide us a well maintained car. Isnt it?
Which type of service u all are providing? Totally disappointed. I think this will be my last ride with zoom car.

Thank you

Was this information helpful?

No (0)

Yes (0)

Jul 9, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2017

Zoomcar Customer Care's response Hello User,

Greetings!

We do follow a strict protocol in ensuring that the vehicles are well maintained. Reviewing your comments regarding the vehicle condition. We understand that we have failed to provide the vehicle in a good condition. Kindly share your booking details to [protected]@zoomcar.com for us to check the above issue and take necessary measures.

Regards,
Zoomcar