[Resolved]  Zoom Car — cheating against refund for fuel charges and irresponsible reply from customer care

Address:	520013
Website:	[email protected]

Regarding booking id:- jps6443gk.
Self taken a car booking for 12 hrs and 120km free at vijayawada eenadu stop benz circle, while pick observed very low fuel and asked the zoom car representative of that location, he just replied you have to fill the fuel and climb a bill for refund.
And the same self had done by uploading my bill in app.
A day later got refund intimation through app of 156 /- rs only, instead of self purchased 800 /- rs of fuel and filled in car.
Balance 644 /-rs should i put from my pocket.

And if fuel is in customer scope than you would have to take car rental only. Why we have to keep bills and roam around you and get this much less amount.
And if we call to customer care they are not at all giving reply for the above query and without any answer there were disconnecting a call.
If you are not going to return self money means, i'm going to raise a complaint i n consumer forum against you.

This shows that zoom car is getting down ward in quality, ethics and customer satisfaction.
Awaiting for your reply.