[Resolved] Zoom Car — creating issue and collecting money by scaring the customers. | |||||
I booked a car _ for 5 hours for personal work. And i dropped car before time ends and used less kms, when i went to drop of car the zoom executive checked everything and he only completed trip and said everything is fine, u can go, after few hours i got notification from zoom app that showing outstanding amound 1000 for rule voilation. I called costumer care and asked why is that fine? He said u smoked in car. Basically i dont have a habbit of smoking, and i asked no may be u got some confusion please check it properly. He told, no we have some proofs that u smoked. Than i asked pls share a proofs, i[censored] prove that i smoked in ur car i'll buy a new car for u. But please dont cheat customers. Basically zoom executives are thinking they are dons and customers are fools. Please friends join with us to stop this zoom corruption in india, becoz they are doing corruption legally and scaring customers. Friends unity in strength sooo pls we should show the power of costumers to them. Without costumer no one can grow... So pls say no to zoom. And try drivezy, my choice and self roadies etc... And pls stop the zoom... Was this information helpful? | |||||
Oct 22, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 21, 2018 Zoomcar Customer Care's response Hello Acharya, Greetings! Please accept our sincere apologies for the inconvenience caused. We did review your comment and this is definitely not the experience we aim to provide to our customers. Please share your booking ID at [protected]@zoomcar.com, so that we check on the booking and we will do the needful. Regard Wasim Zoomcar | |||||
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