[Resolved]  Zoom Car — cycle no 3229639 dr 29 sep not ending trip

Address:Pune, Maharashtra, 411023
Website:www. zoomcar.com

I picked cycle at3.29.. I came to pedl karvenagar station... And tried to end trip before one hour.. It did not accept.. From that point onward i waited for 25min.. Then frustrated locked and went... Afterwards i am informed that they are charging for 6hours... Please waive off so that my account is cleared.. My paytm account is also unable to use for this..[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 4, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2018
Zoomcar Customer Care's response
Hello Milind,

Greetings!

We are sorry that you are unable to end the trip. Please park the cycle at our hub. Kindly send an email sharing your trip details through our contact us page. We shall have a check and resolve the issue. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5659
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information