[Resolved] Zoom Car — cycle trip not ending for bike number

[Resolved] Zoom Car — cycle trip not ending for bike number - 3176117

R rahul4fun from Bengaluru, Karnataka

Date - 29/11/2018 Hi, Like everyday, i started the trip from hsr and reached domlur around 10:05am. I have locked and parked at bike station and tried many attempts To end the trip but its not ending. Most of time after 2 attempts it ends the trip but today its not ending. I am unable to end trip and its keep on charging me and deducting from paytm account. Please end the trip and refund the amount to paytm accordingly. Bike number - 3176117 -rahul [protected] Was this information helpful? No (0) Yes (0)
Jan 3, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Nov 30, 2018 Zoomcar Customer Care's response Hello Rahul, Greetings! We apologize for the inconvenience caused. We would request you follow the below steps for us to check on the issue. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions Regards, Appachu Zoomcar
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