[Resolved] Zoom Car — Damaged car, charged for repairs | |||||
We booked a car with a loose bumper. The guy assured us that nothing ll happen. But the bumper flew off while driving and the brakes were also jammed. We have image proof of loose banner before taking the car. But zoom car now wants us to pay for the damages. We already complained this to them. No response. We have videos which show that the bumper was already loose and when we contacted their support during the session, they said that if anything happens take it to a garage and they would pay for it. Since it was a saturday morning, every garage was closed and we had to drive back to their location. They assured a refund but now they want us to pay damage charges. Was this information helpful? | |||||
Jul 27, 2017 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
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I booked a zoom car on june 21st 2017. I paid security deposit and rent via my card. But zoom car transferred security deposit to a paytm wallet. I will not be using paytm wallet. I had a touch with customer care to deposit this amount to source account. But there is no proper response from them.
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