[Resolved] Zoom Car — delay in closure of refund | |||||
Booked a zoomcar for my journey to kerala on the 26th of aug. Since i am expected to pay a state permit tax during my entry to kerala i paid an amount of 8000 inr at the rto check post while entering kerala from kootukulam side, thats the entry from virajpet, in karnataka. Post return of the vehicle, i showed the state permit receipt to the executive present there, who verified the bill and was surprised at the amount being 8000. After which i took the picture of the same and uploaded it for refund on zoomcar tool. Now its been more than 2 weeks and the response i have been constantly receiving is that the picture is not clear and that they do not find the receipt that i have left behind. I am not sure how to get this resolved, do i have to file a case at the police station, or is there a place where i can call the concerned team at zoomcar to get this resolved. Was this information helpful? | |||||
Oct 22, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 11, 2018 Zoomcar Customer Care's response Hello Prashanth, Greetings! We understand your concern here. Kindly share us the booking details to assist you on same. Regards, Imran Zoomcar Verified Support Sep 21, 2018 Zoomcar Customer Care's response Hello Prashanth, We do understand your concern here. In regards, to the booking ID: JPS64WTW3 there was no permit bill found in the vehicle as confirmed by our team. For further queries feel free to reach us. Regard Wasim Zoomcar | |||||
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I want to 2 rented cycle in kolkata (CD-96, saltlake city, sector -1), do not show the cycle
Zoomcar Customer Care's response, Sep 12, 2018
Verified Support
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I am using PEDL in kothrud and I have parked the cycle near Abhishek hotel.It has been more than 30mins now, and I am not able to end my trip and it’s giving an error message for each end trip request.
Thanks,
Rohit