[Resolved] Zoom Car — deposit is not yet refunded

nikhil_3197

from Malegaon, Maharashtra

Address:

411011

My booking id is jps6ta3la. It's already been more than 15 days. I got refund is paytm wallet. But once i clicked on return to bank it's neither in my wallet nor in the source account. You always reply the same like this". Hi nikhil malgundkar,

For your booking jps6ta3la, we have processed a refund of inr 2000.0 to your source account on 24th august 2017 1:06 am. It should reflect in your account in upto 15 days. You may now check your refund details on the zoomcar app or website in the"my bookings"section.

If you have any further queries related to refunds, you may respond back to this email. We will be happy to assist.

Regards,
Team zoomcar."

It's still not there.. Plz help me soon

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Oct 11, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2017

Zoomcar Customer Care's response Hello Nikhil,

Greetings!

This is in regard to the issue raised for booking ID: JPS6TA3LA.

We see that the refund amount of Rs. 2000/- has been initiated from our end on 24th Aug 17 01:06 AM and it is settled to your Paytm wallet linked with the number - [protected].

Request you to log in at the Paytm and withdraw the amount.

Regards,
Kiran.S

Sep 11, 2017

Updated by nikhil_3197 But once I clicked on return to bank it should reflect in my source account.