[Resolved] Zoom Car — deposit not received | |||||
I have completed my trip on 15th may and as per their policy the security deposit along with the fuel charges should have been refunded within 15 working days. But its been almost a month and i have not received my money till now. I have contacted the customer care 4 times and each time they have raised a complaint and promised to call back within 24 hours which has not happened all the 4 times. Was this information helpful? | |||||
Jul 14, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jun 13, 2018 Zoomcar Customer Care's response Hello Srikanth, Greetings! We are sorry as you have not received the refund yet. Please share the booking ID for us to check the refund status. Regards, Appachu Zoomcar | |||||
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#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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on 26/05/2018 i have taken a ride on cycle no 101820 & same was ended by me successfully. But seems 3 times amount has been deducted from my Paytm account for same ride.
Couple of time i have marked mail to pedl service but did not get any reply.
Details-
Cycle No 101820
Date 26/05/2018
Trip start Time- 07.49 PM
End- 9.42 PM