[Resolved] Zoom Car — Deposit refund not received | |||
I have booked a Volkswagen Polo for 1 month subscription and received the delivery of car on 9th June after paying deposit amount of 4999/- and monthly charges of 21, 615/- . I have used the car for a month and returned it in the same condition on 10th July as per their policy but it has been almost a month now but I have not received my deposit refund of 4999/- which they are supposed to transfer within 15 days as per their policy. Was this information helpful? | |||
Aug 13, 2021 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Aug 11, 2020 Zoomcar Customer Care's response Hello Haneet, Greetings! We are sorry for the inconvenience caused. Please be rest assured, the full and final settlement will be done on priority. Reagrds, Appachu Zoomcar | |||
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+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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10 days have passed, I have not received a single call even after your revert on 11th Aug and the deposit should be refunded in 30 days as per your policy but I had hand over the car on 10th July and it has been 40 days but still I have not been told the status of the deposit