[Resolved]  Zoom Car — Faulty car and balance payments not received

Address:	Thane, Maharashtra, 421203
Website:	www.zoomcar.com

This is regarding the booking id: jps6v3dqr
I had booked a care (ecosport) with zoomcar on wednesday from 6:00 am till 11:00 pm from kalyan station.

I was been told by customer care that there is a office and a personnel who will do the formalities.

But there was no office nor a good personnel, he was a 24 year old boy who was least bothered about customer.

Second part was, the car which i had booked had ignition problem, due to which the car was not getting started.

This is still fine, for this reason when i called the customer care center, they gave me a solution that you can take a ford figo which is available.
I had my luggage according to a suv but i had to adjust my luggage with my old parents inside that small car.

The customer care assured me that they will give me inconvenience credit points, and also assured me that the balance ammt will be credited in your account.

But still i have not recieved it.

I would like to mention that this service was not at all expected from a newly started renting company.

And with this remarks with me i would never recommend nor will i go with zoom car.

Regards,
Vency menezes
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