[Resolved]  Zoom Car — haven't received refund

Address:Kolkata, West Bengal

I, sujoy acharjee, have booked my complaint for refund on 07-10-17.
Booking no: jps6t4wxd

I haven't received the refund of 5000 inr as security deposit yet even after one week after booking the request.

I am very sorry to say, your services in this regard are not satisfactory at all.

Please intimate the action you have taken against this complaint immediately.
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Dec 5, 2017
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2017
Zoomcar Customer Care's response
Hello Sujoy,

Greetings!

This is in regard to the escalation raised towards the booking - JPS6T4WXD.

We did check our records and see that the refund is processed to your Paytm wallet linked with the number - [protected].

We once again apologize for the inconvenience caused. Hope to see you Zooming soon.

Regards,
Kiran.S
Complaint comments 

Comments

One week after complaint I could not receive the deposited amount in my bank account from where I had paid the same to you. Let me know to whom should I complaint for this type of poor service.You are once again requested to credit the same to my account immediately. Total 15 has passed after availing your car, is it not too much?

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