[Resolved]  Zoom Car — I am unable to end trip of pedl

Address:Kolkata, West Bengal

Cycle no-3212223.. I am unable to end my trip from last 24 hour.. I was used cycle for 3 hrs and i have already pay for it using paytm wallet... Now on zoom app showing my live trip with 24 hr and cost trip 144 and still increases trip time and trip cost on zoom car app.. And whenever i am trying to end trip.. Invalid action is written on screen.. Plz resolve it.. As soon as possible
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Nov 1, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2018
Zoomcar Customer Care's response
Hello Rishikesh,

Greetings!

We are sorry that you are unable to end the trip. Please park the cycle at our hub. Kindly send an email sharing your trip details through our contact us page. We shall have a check and resolve the issue. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar
Complaint comments 

Comments

I am unable to end my trip and for every half hour I am getting charged. I am unable to contact zoomcar customer care also.

Cycle number :3195847
Zoomcar Customer Care's response, Oct 3, 2018
Verified Support
Hello Subash,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on a priority.
Link: https://www.zoomcar.com/bangalore/contactus

Regard
Wasim
Zoomcar

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