[Resolved] Zoom Car — I have charged damage fee incorrectly

Sibaditya Maiti

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I have charged incorrectly by zoom car for damaged while the car was not damaged.

At the time of booking we shoot video and while shooting the video the person from zoom car drove. and the Picture clicked at the time of drop.

Please find the attached video shoot at the time of pickup and photos clicked at the time of submitting the car. Please help to get my incorrectly charged money back.

+6 photos

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Oct 10, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 04, 2017

Zoomcar Customer Care's response Hello Sibaditya,

Greetings!

Please accept our sincere apologies for the inconvenience caused Naina. This is definitely not the experience we aim to provide to our customers.

We are checking with our ground team and we will share an update at the earliest.

Regard
Zoomcar

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Comments

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