[Resolved] Zoom Car — I m not able to end my trip

gopi goyal

from Bengaluru, Karnataka

Address:

Pune, Maharashtra

This is extremely urgent regarding zoomcar pedal... My pedal no. Is 3198091. I am not able to end my trip even i parked it at active station in balewadi pune. Still i m trying to end the trip from last 1 hour but its not working and i tried many more time again and again and continuously my deducted from my paytm account. And help option in zoomcar pedal is also not working. Make it concern and provide me my money back.

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Dec 17, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

Zoomcar Customer Care's response Hello Gopi,

Greetings!

We would request you follow the below steps and raise your concern.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions

Regards,
Imran
Zoomcar