[Resolved] Zoom Car — I was overcharged on my trip which actually ended within 30 mins within a pedl station | |||||
I ended trip within pedl station where i was charged 1rupee. After few hours i received message i did not end trip within pedl station, and my trip was not ended so i was charged rs 4. And then i ended the trip from my office whereas my cycle is in my complex. How was i able to end the trip this time it was a pedl station i can see that was actually the main station in shapoorji near the gate. I would like a refund. Also we need notification before ending the trip so that we can do what is possible when we are with the cycle, see my situation i am in the office if the trip does not end from office am i supposed to go back just because of that wrong charged thing? Was this information helpful? | |||||
Jan 1, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Nov 28, 2018 Zoomcar Customer Care's response Dear User, Greetings! We are sorry to know about the excess amount charged and for the trouble that you had to go through. Kindly share the below-requested details, we shall resolve the issue on priority. City: Cycle number: Paytm number: Email ID: Amount:(Screenshot of the payment page which reflect the amount debited): Awaiting your response. Regards, Sowmya | |||||
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#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
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i raise two complaint 1st payment details not correct ( tickets no 93244) 2nd i want to upo my car to SUV ( tickets no 93196 ), and lucky you people are not responding me at all, i think u don't require me.I am very much unhappy with service and support better cancel subscription i go with REEVA car as you not required me.
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Zoomcar