[Resolved] Zoom Car — i was subscribed the vehicle on 17/04/19 but still i didn't get any response

Srikanth Gandru

from Bengaluru, Karnataka

Address:

Banglore, 560091

I was subscribed the hexa vehicle in bangalore on 17/04/19 and i was paid the amount of almost 30000, and regarding the documents uploading i was contacted to the zap support everyday thrice... I keep calling them from last two weeks but they are not even caring about the concern and i dropped a lot of mails regarding that also i didn’t get any response from their side... So please help me to upload the documents and deliver the car as early as possible if you have queries please get in touch with me..
My details :
Mail : [protected]@gmail.com
Mobile : [protected]

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Jun 13, 2019

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

May 09, 2019

Zoomcar Customer Care's response Hello Srikanth,

Greetings!

We apologize as you have not received any update on the escalated issue, we shall inform our team to reach out to you and address as soon as possible.

Regards,
Ramya. S

May 10, 2019

Updated by Srikanth Gandru from 20 days itself when i was call to the support you are telling like this only but no one is contacting me
still how many days i have to wait for your response.. i ll wait for another few days and then i ll file a complaint against your company if in case you are not responded ..you are taking money from the customer but why you are not responding to the customer .i dont want any apologies i need response from your side

Verified Support

May 13, 2019

Zoomcar Customer Care's response Hello Srikanth,

Greetings!

We will ensure our team shall reach out to you and shall share an update on priority.

Regards,
Ramya. S