[Resolved]  Zoom Car — i'm complaining about your failure and carelessness on customer

Address:Guntur, Andhra Pradesh, 522002

Zoom customer after booking his car... He searched for it for 3hrs on the road...in addition to this he got sujjested with 3 different areas and locations, he went there searching spending his money around 1500 to local taxis... Instead of all this you people charged me sme charges extra... Zoom car must really feel shameful for this... Answer must be given asap because i'm that much irritated to file a case against you.
Forward this copy to your higher authorities to know whats happening here and i am expecting a reply asap
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Mar 3, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2019
Zoomcar Customer Care's response
Hello Azam,

Greetings!

Please accept our apologies for the inconvenience caused.

Kindly share the booking ID for our reference, we shall have a check and we shall revert on a priority.

Regards,
Ramya.S
Complaint comments 

Comments

My money of 3209 was deducted from my paytm wallet but the booking was confirm. I want my money back.. The money was deducted on 25th jan..

Zoomcar Customer Care's response, Jan 31, 2019
Verified Support
Hello Yatin,

Greetings!

We are sorry for the inconvenience caused. We understand your concern here. Kindly share the registered mail id to have a check and assist you with the same.

Regards,
Imran
Zoomcar

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