[Resolved]  Zoom Car — I'm unable to end the trip for my zoom pedl

Hi.. I took a pedl cycle # 102947 and dropped my cycle at 4:40 in paranur railway station. But i was not able to end the trip as there was a network problem and i forgot to lock the cycle also as it was my first time. Now someone took the cycle and riding it without locking it i guess. But i've been charging. Please help me end the trip or at least help me tracing the cycle.

Thanks,
Arul
Was this information helpful?
No (0)
Yes (0)
Apr 14, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2018
Zoomcar Customer Care's response
Hello Arulazagan,

Greetings!

We are sorry for the trouble caused. We request you to kindly send an email through our contact us page, the concerned team shall revert to the email on priority. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regards,
Kiran.S
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zoomcar
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    5659
    Pending
    12
    Resolved
    2592
    Zoomcar Phone
    +91 80 6748 1200
    Zoomcar Address
    #308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
    View all Zoomcar contact information