[Resolved] Zoom Car — invalid and too much damage charges | |||
My name is parmeet singh s/o shamsher singh. I booked swift pb01 0639 car on zoomcar on 15/09/2019. I unlocked the car using mobile app and made a video of car and inside. All things are in video.in the evening i returned the car in the railway station chandigarh parking and uploaded photos of car in the end. Next morning i received a message in which the charged me 8000 rupees for damage which is invalid. Then i tried to call customer care number but call was not connected. Today 17/09/2019 i visited to their representatives at railway station and they are saying i am charged for scratches and spare tyre damage. But reality is that there are just few scratches for which they charged 4000 rupees that is too much amount and other thing is spare tyre which we didn't touched and charges are also 4000 rupees. So please help me out this because zoom car is looting. Was this information helpful? | |||
Oct 22, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Sep 19, 2019 Zoomcar Customer Care's response Hello Parmeet, Greetings! We are sorry to know that there is a discrepancy in the charges, please share the booking ID for us to have the issue checked. Regards, Appachu Zoomcar | |||
Add a Comment | |||
46%
Complaints
5658
Pending
12
Resolved
2592
View all 5658 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information
Post your Comment