[Resolved] Zoom Car — invalid excess kms charges | |
I booked volkswagen polo car with booking i'd jps6nh311 They added 624/- invalid charges as i completed the trip for 30km you can check my start and end checklist photos. For 43kms free booking. You people are harassing innocent customers by adding invalid charges that's not done by me. It's unfair to treat like this to old customers. Im so embarrassed with ur service. Plz solve this asap. Was this information helpful? | |
Apr 14, 2020 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Mar 13, 2020 Zoomcar Customer Care's response Hello Musaab, Greetings! We are sorry to know about the discrepancy in the billing. We did have a check and see that the charge levied is invalid, hence, we have reversed the same. Once again, we are sorry for the inconvenience caused. Regards, Ramya. S | |
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