[Resolved]  Zoom Car — my account is shown blacklisted while trying for payment

My zoomcar account with id: [protected]@gmail.com is shown blacklisted when I was trying to book a trip. The last I used the account was 3 years ago and I had successfully completed that trip. Now I have also re-uploaded my driving license as previously uploaded one was shown blocked.
Pls revoke the blacklisting as I have to book a family trip.
Respond fast. I'm a loyal customer of zoomcar
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May 10, 2019
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2019
Zoomcar Customer Care's response
Hello Sayed,

Greetings!

We are sorry as you have not received the refund yet. Please share the booking ID for our reference, we will check on the refund status and revert on priority.

Regards,
Ramya. S
Complaint comments 

Comments

Its been more than 3 weeks and still i haven't received the deposit refund!!
And i got a message from zoom car that refund amount will reflect on my debit card on 25 of march!! And didn't receive that also.!!!
I regret so much after using zoom car!!!
Please refund my amount !!!
Never expected this frim zoomcar!!
Zoomcar Customer Care's response, Apr 7, 2019
Verified Support
Hello Sayed,

Greetings!

We are sorry to know that you have not received the refund. Please share the booking ID for us to check the refund status.

Regards,
Appachu
Zoomcar

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