[Resolved]  Zoom Car — need refund amount

Guys i had booked a car in the month of july with booking id jps6t5rfm and i have to receive a amount of 4985 rs and i did not receive them till date.

Contacted your customer care but no action has been taken and i have mailed you regarding this to [protected]@zoom.com
But no action has been taken

Kindly refund my amount asap
Contact me on [protected]
[protected]@gmail.com
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Jan 16, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Dec 16, 2017
Zoomcar Customer Care's response
Hello Pranay

Greetings!

We did have a check on the above issue and we are sorry for the inconvenience caused. As we check with our team and see that NEFT email has shared to your registered email ID. Request you to please have a check and revert to the email sent with the NEFT format.

Regard
Wasim
Dec 16, 2017
Updated by pranay sudev
Hello Wasim,

I have not yet received any NEFT email .

And there's a spelling mistake in the registered email Id . I had contacted your customer care for updating my email id and none of your team responded positively. .

Please send the NEFT mail to the below id
[protected]@gmail.com

Kindly reply at the earliest ..

Thank you
Dec 19, 2017
Updated by pranay sudev
Guys,

Can you please revert back.
I need my registered email id to be corrected and need to get my refund ASAP.

Please send NEFT mail to the below mentioned mail

[protected]@gmail.com

Kindly provide an update.It's been 5 month and didn't receive my REFUND

Thank you.
Complaint comments 

Comments

Wasim,

I did not receive any NEFT email .kindly share the email to
[protected]@gmail.com at the earliest.

Please send the mail again .

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