[Resolved] Zoom Car — not able to end trip and refund amount deducted | |||
I booked a cycle 101460 stationed at near my home, but it doesnt unlocked and trip started. Now i am not able to end trip and on pedl it showing trip in progress. Could you please assist in ending the trip. Kindly have look on issue and help resolving on priority. Also requested for refund as i my money deducted from paytm wallet. Name : pavan Paytm login : [protected] Area : aundh, pune Date : 16/01/2018 Was this information helpful? | |||
Feb 16, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 16, 2018 Zoomcar Customer Care's response Hello Pavan, Greetings! We are sorry for the inconvenience caused from our end. We have been working on fixing this issue, so that customers have a hassle free experience. In case, there is an excess deduction of amount debited from your Paytm wallet. Please share the below details by emailing us at [protected]@zoomcar.com, we shall have a check and process the refund for the same. Cycle No: Email ID: Paytm linked mobile number: Excess amount debited: Regards, Wasim | |||
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