[Resolved] Zoom Car — not giving my refund back

[Resolved] Zoom Car — not giving my refund back

P Praneethme from Mumbai, Maharashtra

On march 9 th 2019 i booked a car and gave it back n 11th march 2019.. After that they are supposed to give 2388 rupees as refund as they charged more early... On being asked about this refund they asked to submit bank details.. Evdn after submitting they are not giving my refund back.. This is regarding ka51aa5345 And they are not even attending yhe calls.. On being called it is repeatedly asking to enter the registration no. But not being processed further... Pitty to have such company with zero customer satisfaction i will mever book again nor allow my friends to do so... Even after informing by several mails no one gave proper answer +1 photos Was this information helpful? No (0) Yes (0)
Oct 2, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Aug 20, 2019 Updated by Praneethme No one is even responding ..so what is the use in rasing a complaint... Aug 20, 2019 Updated by Praneethme First respond to the calls ...such a pathetic company Verified Support Aug 25, 2019 Zoomcar Customer Care's response Hello Praneeth, Greetings! We are sorry to know that you have received the refund. Upon checking, we see that the IMPS transaction is failed. Hence, we have cancelled the same and initiated the refund to the source account through which you have made the payment of the booking, please wait for 5-15 days the refund shall reflect in your account. Appreciate your patience in this regard. Regards, Ramya. S
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Comments

Bab Thukral

from Moga, Punjab

Hello sir
My contact number [protected]
Pls call me and confirm
My account 6000 debits by zoom car

Zoomcar Customer Care's response, Aug 20, 2019

Verified Support

Hello Bab,

Greetings!

Please share more details regarding the concern raised, we shall check on the complaint raised and we will revert to the same.

Regards,
Sowmya

Mittu Babu

from Delhi, Delhi

I regularly book car with zoom. But i am black listed and not able to book further. My email is goshiposhi.[protected]@gmail.com

Zoomcar Customer Care's response, Aug 21, 2019

Verified Support

Hello Mittu,

Greetings!

Upon checking we see that the license is already approved under another account with the email ID - naiksagar327@gmail.com. Hence, we will be unable to approve the driving licence. Request you to kindly use the account in which the license is approved.

Regard
Wasim
Zoomcar