[Resolved] Zoom Car — not giving my refund back
PPraneethme on Aug 18, 2019
On march 9 th 2019 i booked a car and gave it back n 11th march 2019.. After that they are supposed to give 2388 rupees as refund as they charged more early... On being asked about this refund they asked to submit bank details.. Evdn after submitting they are not giving my refund back.. This is regarding ka51aa5345
And they are not even attending yhe calls.. On being called it is repeatedly asking to enter the registration no. But not being processed further... Pitty to have such company with zero customer satisfaction i will mever book again nor allow my friends to do so... Even after informing by several mails no one gave proper answer
Complaint marked as Resolved 2019-10-02 00:38:39
[Aug 19, 2019] Zoom Car customer support has been notified about the posted complaint.
Verified SupportZoom Car Customer Care's response Aug 25, 2019
We are sorry to know that you have received the refund. Upon checking, we see that the IMPS transaction is failed. Hence, we have cancelled the same and initiated the refund to the source account through which you have made the payment of the booking, please wait for 5-15 days the refund shall reflect in your account. Appreciate your patience in this regard.
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