[Resolved]  Zoom Car — not giving refund amount back

'i had not able to get my refund amount and when i talk with your customer care they are saying payment can not be transferred to the same account form which you have done the transactions you have to add another account detail... Is it??? Why i give another bank details?? I want my refund back in same account from which i had done transactions till now\nawaiting for your reply\n'

Then reply came:-
With reference to your mail, we understand your concern regarding the booking id: jps646ub4 and we apologize for the inconvenience caused. This is to inform you that imps transaction was cancelled due to technical error for the booking. Hence, the amount of rs 2769/- will be processed through neft. We request you to fill the details below and revert us. Request you to bear with us.

Account holders name:

Account number:

Ifsc code:

Bank name:

Branch name:

And i had given them details not once but twice but didn't get any reply

So i think we customer are # for claiming our refundable money
U know what your service is very very pathetic and i ll give this review to my friends and relatives and someone who needs zoomcar first i had given u 5star rating for your service while booking and maintaining car well but now i am giving you zero rating.