[Resolved] Zoom Car — not satisfied with the damage fee

Aakash Kumar Chhabra

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Anurag singh this side, i had a booking of honda jazz on 31st of january (Booking id - jps62r14g)
I just had a small dent and they have charged me with 5000rs.
Such a unprofessional behavior from their side...
Reach back to me zoomcar asap.
I need to know why it happened with me
You guys should know about your loyal costumer
That was not the first time i was booking car via zoom car
And i met with accident too but at time i even paid 6000 for some damages because it was worth paying for it
But guys this time 5000 for just a sing small dent which can be repaired with 500 bucks,
Such a big loot for zoomcar guys

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Mar 9, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

Zoomcar Customer Care's response Hello Aakash,

Greetings!

We understand your disappointment here. However, we did have a check and see that the charges levied are appropriately reversal of charges is not possible.
Appreciate your understanding in this regards.

Regards,
Kiran.S

Feb 07, 2018

Updated by Aakash Kumar Chhabra I have contacted with more then 50 people who are victim of your scam policies, and we have decided to take a strong steps against your company this time lets see who is right