[Resolved] Zoom Car — padel/ I am complaining about to unable to unlock padel at station | |||||
Cycle no-3169325.. I am unable to end my trip from last 1.30hour.. I was used cycle for 1.30 hrs and i have already pay for it using paytm wallet... Now on zoom app showing my live trip with 2 hr and cost trip 40 and still increases trip time and trip cost on zoom car app.. And whenever i am trying to end trip.. Invalid action is written on screen.. Plz resolve it.. As soon as possible Was this information helpful? | |||||
Jan 10, 2019 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Dec 08, 2018 Zoomcar Customer Care's response Hello User, Greetings! We are sorry to know that the issue has been persisting. We request you to kindly follow the below steps and raise the complaint, we have a dedicated PEDL team who shall check on the complaint raised and shall resolve the issue. - Click on the hamburger menu in the app (three dots on the top left-hand side) - Select “My Trips” - Select “PEDL” - Select the trip where issue needs to be reported - Follow on-screen instructions In case you need any further details, kindly revert, we shall help you accordingly. Regards, Ramya | |||||
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