[Resolved] Zoom Car — Payment not received.

Prince Rungta

from Anand, Gujarat

Address:	Surat, Gujarat, 395007
Website:	Www.zoomcar.com

My zoom car booking id is (JPS6TZPL7).
I didn't got my payment yet they are asking for verification code which they sended me on my mail id and I forgotten my mail id password. I reported my new mail id n screen shot of old mail id which is nt opening but there is no response at all
Now there is no option of call in app from this incident
So bad service do not use zoom car.

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Jun 5, 2017

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

May 05, 2017

Zoomcar Customer Care's response Hello Prince,

Greetings!

We understand your concern, unfortunately, we will be unable to change the email ID. However, as you do not have access to your Gmail account: prince.[protected]@gmail.com, we are processing the refund through NEFT and have sent an email to the email ID: [protected]@gmail.com. Kindly revert with the requested details for us to process the refund as soon as possible.

Regards,
Zoomcar