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[Resolved]  Zoom Car — pedal cycles

Address:700156

Hello. I was trying to book a pedl cycle in newtown kolkata but by mistake, i booked a wrong number cycle (Cycle number:100357). Now it seems someone else is using the cycle and i cannot cancel the trip. And my money is also being charged as it is connected with my paytm wallet. Please do the needful asap

Cycle no : 100357
Location : new town, kolkata...
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Jan 12, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Dec 12, 2017
Zoomcar Customer Care's response Hello Ashu,

Greetings!

Apologies for the delay in response. We see that the booking is already ended.

Regards,
Appachu
Zoomcar
Dec 12, 2017
Updated by ashu royal singh Comments
Ka Kanchisarita 4 hours 52 minutes ago

Hi zoomcar, i was triying to book cycle station at a nearby location but mistakingly entered a wrong number 100485 and eventually trip get started, i am unable to locate cycle and i am been charged for the ride. Could you please assit in ending the trip. Kindly have look on issue and help resolving
Reply
As ashu royal singh 0 minutes ago

Dear Zoom Car

Thanks for your mail.

but i had not ended trip i dnt know how was ended the trip. but my money is charged cuntinously and its upto 152
from my paytm wallet. kinldy do the needful.

thanks
ranjan singh
Complaint comments 
2 Comments

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Comments

Hi zoomcar, i was triying to book cycle station at a nearby location but mistakingly entered a wrong number 100485 and eventually trip get started, i am unable to locate cycle and i am been charged for the ride. Could you please assit in ending the trip. Kindly have look on issue and help resolving
Reply
Dear Zoom Car

Thanks for your mail.

but i had not ended trip i dnt know how was ended the trip. but my money is charged cuntinously and its upto 152
from my paytm wallet. kinldy do the needful.

thanks
ranjan singh
Reply

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