[Resolved] Zoom Car — pedal, unable to end trip.

Rakshith Arie

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Used cycle no. 103128 from NIFT COLLEGE TO AGARA LAKE
and park after after 15 min, after another location but unable to end trip with error request timed-out
It's been 3 hours past that, locked the cycle and went home, i can't stand beside this stupid cycle anymore,
I know the money is minuscule here, but it's the principle here of charging more what he was promised before.
And still can't end the trip, I have already charge 15 INR, However its charge only 3 INR for 15 min, I want my amount back to my Paytm account end my current trip.

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Oct 20, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2018

Zoomcar Customer Care's response Hello Rakshith,

Greetings!

We are sorry to know that you were unable to end the trip.

Kindly send an email sharing your trip details through our contact us page. We shall have a check and resolve the issue. Here's the link for your reference - https://www.zoomcar.com/bangalore/contactus

Regards,
Sowmya