[Resolved]  Zoom Car — pedl cycle booking

Address:600034
Website:ZOOMCAR APP

The app says cycles are available 24 hours. But, today 22nd sept 2018, morning at 0600 hrs, caratlane studio company near apollo hospital, chennai, had four cycles, but the gates were closed.

Security said the cycles are only for office staff.

The declaration on the app and the facts are not matching.

I wasted about an hour to find a solution.

Your customer care number is only automated. No human interaction could be made.

Please look into this and revert with a reasonable explanation.

Santosh rai.
Phone - [protected].
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Oct 24, 2018
Complaint marked as Resolved 
Zoomcar customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2018
Zoomcar Customer Care's response
Hello Santosh,

Greetings!

We are sorry to know about the trouble caused. Kindly raise your concern through the below link, we shall resolve the issue on priority. Link: https://www.zoomcar.com/bangalore/contactus

Regards,
Imran
Zoomcar
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