[Resolved] Zoom Car — pedl cycle - end trip not working since last 18 plus hours

Paras Malviya

from Mumbai, Maharashtra

Address:

Pune, Maharashtra, 411027

I am struggling to end trip since last 18 plus hours, as i could not able to unlock at all.

On top of it, pedl is continuously charging money through paytm balance which is exhausted.

I have tried to end trip multiple number of times. Also i have tried to unlock the cycle, but that too is not working.
This is frustrating and sheer waste of time,

Please help asap

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Mar 15, 2018

Complaint marked as Resolved

Zoomcar customer support has been notified about the posted complaint.

Feb 02, 2018

Updated by Paras Malviya Cycle code is 102235

Verified Support

Feb 06, 2018

Zoomcar Customer Care's response Hello Paras,

Greetings!

We are sorry for the inconvenience caused. Request you to write to us through our contact us page on the application or website to end the trip or for any refund issue.

Regards,
Kiran.S
.