[Resolved] Zoom Car — pedl cycle no. 100648 | |||
I tried to unlock cycle. It did not unlock and i received a msg stating cycle unlocked and trip started which actually did not happen. I tried to end the trip so as to again unlock another cycle. I am unable to end the trip of the cycle since morning. My 10 rs got deduced from paytm for 5 hours usage which i actually did not use. Kindly end the trip and retrun my money Was this information helpful? | |||
Feb 16, 2018 Complaint marked as Resolved Zoomcar customer support has been notified about the posted complaint. Verified Support Jan 16, 2018 Zoomcar Customer Care's response Hello Neha, Greetings! We are sorry for the inconvenience caused from our end. We have been working on fixing this issue, so that customers have a hassle free experience. In case, there is an excess deduction of amount debited from your Paytm wallet. Please share the below details by emailing us at [protected]@zoomcar.com, we shall have a check and process the refund for the same. Cycle No: Email ID: Paytm linked mobile number: Excess amount debited: Regards, Wasim | |||
Add a Comment | |||
46%
Complaints
5659
Pending
12
Resolved
2592
View all 5659 Zoomcar reviews & complaints
+91 80 6748 1200
#308, 1st to 3rd Floor, 100 Feet Main Road, Indiranagar, 1st Stage, Bangalore North, Karnataka, India - 560038
View all Zoomcar contact information
Post your Comment