Comments
Cycle number-101602 the trip had started but the cycle did not unlock and even until now I can the that pedl is charging me as the trip looks ongoing kindly stop the trip and refund my money to [protected].
Reply
Hello sir,
I have book cycle in pedl.in and
Cycle id :102891 its cycle not be end trip please help me urgently because dedected my account balence i was park cycle at 9.30PM today...
So plz help mi...
I have book cycle in pedl.in and
Cycle id :102891 its cycle not be end trip please help me urgently because dedected my account balence i was park cycle at 9.30PM today...
So plz help mi...
The pedal cycles could have been a boon for the public. But a lot of cycle do not unlock. And trip starts
We cannot end trip. And get charged for hours without using the cycle for even one second. And no one responds to complaint.
We cannot end trip. And get charged for hours without using the cycle for even one second. And no one responds to complaint.
Zoomcar Customer Care's response, Jun 14, 2018
Verified Support
Hello Dilragh,
Greetings!
Please do accept our apologies for the trouble caused. Please send an email through our contact us page for our team to have a check and do the needful.
Regards,
Ramya.S
Greetings!
Please do accept our apologies for the trouble caused. Please send an email through our contact us page for our team to have a check and do the needful.
Regards,
Ramya.S
Dilragh's reply, Jun 15, 2018
What's your website. And how do you intend to sort the issue. When I had problem no one responded. I have up pedal cycles since about 3 months because of no response.
Zoomcar Customer Care's response, Jun 16, 2018
Verified Support
Hello Dilragh,
Please share your email ID for our reference, we shall have a check on the email shared.
Regards,
Sowmya
Please share your email ID for our reference, we shall have a check on the email shared.
Regards,
Sowmya
Dear Sir/Madam i m using Pedel Cycle No-1381659. Start Sambhaji Grden pune Date 28/11/2018 Time 12.20 and End Navi Peth Near Axis Bank Time 1.20 so Till Time (Sate 29/11/2018) my Pedel Trip is not Unale to End. Helpless and very Distrubed for me The Issue Taking Pedel Zoomcar. I m not ended my Pedel Trip even after so many Attempts.
so pls help me wich is my Trip Outstanding is Going on till time RS-471/- So kindly Refunded my Mone back to PTM.
Pedel Cycle no- 3181659
so pls do the Needeful.
so pls help me wich is my Trip Outstanding is Going on till time RS-471/- So kindly Refunded my Mone back to PTM.
Pedel Cycle no- 3181659
so pls do the Needeful.
Zoomcar Customer Care's response, Nov 30, 2018
Verified Support
Hello User,
Greetings!
We apologize for the inconvenience caused. We would request you follow the below steps for us to check on the issue.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions
Regards,
Appachu
Zoomcar
Greetings!
We apologize for the inconvenience caused. We would request you follow the below steps for us to check on the issue.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions
Regards,
Appachu
Zoomcar
Pedl Has now started charging Rs 3 for 10 minutes. And still people are facing problems with the bicycles.
My complaint in June of this year has still not been looked at. I just see a remark that they are looking into it. How are they " looking into it?" It takes months to "Look Into" problems.
Great customer service. I have stopped peddling since my problem. Don't want to waste time and money on bicycles which do not unlock at all.
My complaint in June of this year has still not been looked at. I just see a remark that they are looking into it. How are they " looking into it?" It takes months to "Look Into" problems.
Great customer service. I have stopped peddling since my problem. Don't want to waste time and money on bicycles which do not unlock at all.
Zoomcar Customer Care's response, Nov 30, 2018
Verified Support
Hello Dilragh,
Greetings!
We apologize for the inconvenience caused. We would request you follow the below steps for us to check on the issue.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions
Regards,
Appachu
Zoomcar
Greetings!
We apologize for the inconvenience caused. We would request you follow the below steps for us to check on the issue.
- Click on the hamburger menu in the app (three dots on the top left-hand side)
- Select “My Trips”
- Select “PEDL”
- Select the trip where issue needs to be reported
- Follow on-screen instructions
Regards,
Appachu
Zoomcar
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